Jobs · Project Management

Delivery Team Senior Manager-Alight Leave Solutions

Alight Solutions · Florida, United States · 3 wk ago
RemoteRemoteProject ManagementFull-time
We need to output only HTML fragment, no html/body tags, no markdown fences. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include sections only when posting has real specific content. We have: - About The Role: content present. - Responsibilities: present. - Requirements: present. - Qualifications: not separate; maybe part of Requirements? The posting doesn't have a separate "Qualifications" heading; we should not create empty. - Skills: not separate; maybe part of Requirements; we can embed within Requirements or maybe create Skills if there is explicit list. There's no explicit skills list; we can skip. - Benefits: The posting includes "Our Benefits" section describing benefits: health, dental, vision coverages starting Day One, wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, career growth opportunities, flexible working, Great Place to Work awards, etc. Also "We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization." So we have benefits content. So we can create a Benefits section. - Pay: Salary Pay Range Minimum: 80,000 USD Maximum: 115,000 USD. Also mention bonus/incentive eligibility determined by role and level. So we have pay info. So we can create Pay section. - Schedule: Not mentioned explicitly; there is flexible working but not schedule specifics. The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. For Schedule, we have no explicit schedule (like full-time, part-time, shift). So we should not create Schedule section. - Also we have "Our Story" etc but that's boilerplate; we should remove cookie/navigation/legal/EEO etc. We need to preserve substantive information; but we should remove EEO boilerplate, legal disclaimer, etc. The posting includes a lot of EEO policy statement, authorization to work, etc. Those should be removed as boilerplate. Also "Our Story" maybe considered boilerplate? It's about company culture; but it's substantive? It's describing company values, mission. Might be considered substantive but could be considered fluff. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. "Our Story" is not exactly EEO; it's about company culture. Might be okay to keep? But we need to preserve ALL substantive information; not invent or summarize away detail. The "Our Story" is substantive about company values. However, the instruction says to prefer a few substantive sections over many thin ones. We could incorporate that into an "About the company" but we only have headings for specific sections. There's no heading for "About the company". We could maybe put that content into a

before the headings? The instruction says output ONLY the HTML fragment; we can include

paragraphs outside headings. It didn't forbid that. So we can include a brief paragraph about the company story if we want to preserve. However, we must not repeat the job title as a heading (the page already shows it). So we can start with a

for the company story, then headings. But we need to decide: Should we include "Our Story"? It's not a standard heading; we could just include it as a

before the sections. That would preserve info. However, the instruction says "Prefer a few substantive sections over many thin ones." Adding a paragraph may be okay. But we also have "Our Benefits With a comprehensive total rewards package..." which we will put in Benefits section. We also have "Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row." That's also benefits/flexible working; could be part of Benefits. We also have "Great Place to Work Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards Click Here." That's also benefits/culture. We also have "We invite you to join our team! Learn more at careers.alight.com ." That's application instruction; should be removed. We also have "About The Role" heading; we will use

About the Role

and then

with the prose. Responsibilities: we have a block starting with "Responsibilities" then a list of duties separated by periods. We need to convert to

  • . We must preserve all substantive information; not invent or summarize away detail. So we need to split each responsibility into separate list items. The responsibilities are sentences separated by periods. Let's extract them: - Leading the day-to-day execution of Short-Term Disability, absence claim, and leave operations. - Developing market-centered strategies and business plans that deliver scalable operational capabilities and processes - Serving as the Claims lead for service delivery teams supporting Leave of Absence, Short-Term Disability, Americans with Disabilities Act accommodations, and/or Long-Term Disability, including engagement with rehabilitation or clinical services where applicable. - Developing and recommending claim-management and service-level strategies and tactics. - Partnering across the organization and, when appropriate, with external parties to identify operational gaps and establish plans to address them. - Assessing business and technology partners and supporting the integration of products and capabilities across platforms. - Developing business plans that improve quality, efficiency, productivity, and service delivery. - Partnering with peers and senior leadership to execute operational priorities and achieve service excellence. - Establishing and maintaining critical measures of success that meet or exceed market expectations and operational needs. - Developing and inspiring the Claims team by communicating business updates and aligning team objectives with organizational goals in an environment of trust. - Executing the performance management cycle by establishing clear performance metrics, systems of measurement, and accountability that drive results. - Promoting continuous growth, learning, and improvement while providing candid, actionable developmental feedback. - Creating a culture of openness, trust, inclusion, strategic thinking, and constructive challenges. - Ensuring effective regulatory compliance and internal control systems are maintained, including compliance with applicable laws, regulations, and documented procedures that incorporate preventive and detective controls. We need to ensure each ends with a period; some missing period at end of line 2; we can add. Now Requirements: similar list. Extract requirements sentences: - Have expert knowledge of Short-Term Disability and Absence products, claim operations, and industry claim practices. - Demonstrate ability to create and communicate a clear vision, mission, and operational strategy aligned with broader business goals. - Possess 5+ years’ experience leading complex claim, disability, absence, leave, ADA, rehabilitation, and/or clinical service delivery operations. - Display proven ability to translate business strategy into executable operating plans, performance measures, and results. - Demonstrate advanced strategic and critical-thinking skills, with the ability to anticipate trends, evaluate risk, and make sound operational decisions. - Have 5+ years’ experience leading through Managers and developing large, high-performing teams. - Demonstrate success improving claim quality, productivity, compliance, service delivery, and return-to-work outcomes. - Have experience managing departmental budgets and planning for responsible growth. - Be able to evaluate business and technology partners and integrate operational capabilities across platforms. - Commit to maintaining regulatory compliance, internal controls, and a strong risk-management environment. - Possess dynamic business and financial acumen, analytical capability, executive communication skills, and change leadership. - Be able to build trusted cross-functional partnerships and influence peers and senior leaders toward shared operational outcomes. We'll put each as
  • . Now Benefits: we need to extract substantive content from "Our Benefits" paragraph and also flexible working, great place to work, etc. Let's gather: - Our Benefits With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. - Benefits include health, dental and vision coverages starting Day One. - Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization. - Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row. - Great Place to Work Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards Click Here. (We should remove the "Click Here" link as it's application instruction? It's a link; but it's not essential; we can drop the link text but keep the info about awards.) - We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. (This appears near the end after disclaimer.) We should avoid duplicative lines. Also remove "Click Here" and maybe the URL. We'll create a Benefits section with
    • items summarizing each benefit. Must preserve all substantive info; we can't invent or summarize away detail. So we need to keep the details as given. We can break into list items: - Comprehensive total rewards package supporting mind, body, wallet, and life. - Health, dental, and vision coverages starting Day One. - Wellbeing programs. - Retirement plans with contribution matching. - Generous time off. - Parental leave. - Continuing education. - Career growth opportunities. - Flexible working arrangements wherever possible; leader in flexible workspace; Top 100 Company for Remote Jobs for 6 years in a row. - Recognized as Great Place to Work for the past 7 years and Fortune’s Best Companies to Work For. - Competitive total rewards package, continuing education & training, tremendous potential with a growing worldwide organization. Note some overlap: "comprehensive total rewards package" appears twice; we can combine but must not lose detail. We could keep one item that mentions comprehensive total rewards package; the later mention repeats; we can omit duplicate. Now Pay: we have salary range and bonus/incentive eligibility. - Salary Pay Range Minimum: 80,000.00 USD Maximum: 115,000.00 USD. - Bonus and/or incentive eligibility are determined by role and level. We'll put as
      • . Now we also have "Our Story" paragraph at start. We'll include as a

        before sections. We must not include any boilerplate like EEO, authorization to work, disclaimer, etc. So we will cut those out. Now produce HTML fragment: start with

        for Our Story (maybe two paragraphs). Then

        About the Role

        ...

        . Then

        Responsibilities

          ...
        . Then

        Requirements

          ...
        . Then

        Benefits

          ...
        . Then

        Pay

          ...
        . No Schedule section. Make sure to not include any extra text outside HTML. No markdown fences. Let's craft. Our Story paragraph: "Our Story At Alight, we believe a company’s success starts with its people. Alight embraces values that come directly from our people – purposeful, human, united and growth-minded – reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management." We could split into two paragraphs but one is fine. Now About the Role paragraph: The block after "About The Role". Let's copy exactly: "The Delivery Team Senior Manager is accountable for the strategy

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