Delivery Specialist Supervisor

About the role

The successful candidate will report to the Supply Chain Service Manager and oversee the safe, efficient execution of 20,000+ annual shipments across multiple transportation modes. The role is accountable for meeting delivery requirements while managing over $20M in annual truck spend.

Responsibilities

• Develop and maintain a reliable, cost-efficient, and safety-focused carrier network to support ongoing and future logistics needs.
• Cook daily communication with plants, terminals, inventory control, and customer service to ensure accurate and timely delivery execution.
• Partner with supply chain and business units to confirm inventory availability and align transportation with operational demand.
• Ensure compliance with all safety policies, DOT and government (49 CFR) regulations, and company requirements, including proper documentation.
• Supervise and support Delivery Specialists, driving cost reduction initiatives while maintaining high service levels.
• Oversee dispatch, load scheduling, and rate negotiation to optimize transportation efficiency and cost performance.
• Collaborate with IT and external vendors to enhance logistics systems, tools, and operational visibility.
• Reinforce a strong safety culture in partnership with HS&E across all logistics activities.
• Manage carrier relationships, including performance monitoring, issue resolution, and annual service reviews.
• Deliver responsive, high-quality service by addressing transportation inquiries and resolving issues in a timely manner.
• Support sustainability goals by improving transportation efficiency and reducing environmental impact.
• Implement standardized processes for effective issue resolution and customer satisfaction.
• Utilize data and metrics to optimize fleet utilization and third-party carrier selection based on cost and service.
• Establish and track KPIs to ensure consistent execution, productivity, and on-time performance.
• Evaluate operational challenges, analyze data, and implement practical solutions to improve performance.
• Aid in developing training and cross-training programs to strengthen team capability and ensure coverage.

Requirements

• Bachelor’s degree or equivalent practical business experience
• Working knowledge of DOT and government regulations (CFR 49) and NMFC standards
• 10+ years of transportation experience; liquid bulk preferred
• Leads by example in day-to-day operations while consistently performing under pressure
• Trains, coaches, and develops team members across varying skill levels
• Strong communication, listening, and negotiation skills with carriers, vendors, and internal teams
• Analyzes supply chain operations and drives practical, continuous improvements
• Sets high performance standards and ensures consistent execution across the team
• Promotes accountability and ownership to meet service, safety, and cost targets
• Advanced proficiency in Microsoft Office, particularly Excel for operational tracking and reporting

Qualifications

• Advanced proficiency in Microsoft Office, particularly Excel for operational tracking and reporting

Skills

• Advanced proficiency in Microsoft Office, particularly Excel for operational tracking and reporting

Benefits

Tessenderlo Kerley, Inc. offers a comprehensive benefits package including:

• Medical-Dental-Vision-Prescription (low employee premiums!)
• 401(k) plan with dollar-for-dollar matching, up to the first 5% of employee contribution
• 401(k) Company Retirement Contribution at year-end at up to 4% of annual base salary
• Short-Term Incentive awards based on measured performance criteria
• Life Insurance – 2x Annual Base Salary
• Paid vacation and sick time, and 10 paid holidays per year
• Tuition Reimbursement - up to $5,000 per calendar year (non-taxable)
• Adoption Assistance - up to $7,500 in reimbursement assistance
• Childbearing and parental leave
• Business Travel
• Life & Accident Insurance
• Flexible Spending Account
• Telemedicine program - for you and your dependents
• Long-Term Disability insurance
• Company referral program

Pay

Compensation and benefits are competitive and commensurate with experience.

Schedule

Full-time position.