Delivery Specialist

Responsibilities

• Ensuring that the pre-delivery has been properly performed and the vehicle is ready for the guest.
• Setting a proper expectation for the length of delivery.
• Mastering all vehicle product knowledge prior to delivery for the customer.
• Personalizing the vehicle delivery to the customer's needs.
• Delivering an exceptional Lexus experience.
• Oversight of the guest's first real interaction with their new car.
• Utilizing all resources and applications to assist in product information support.
• Providing smooth transition to the Delivery Specialist for future needed information or to resolve concerns.
• Maintaining a collection of product information and resources to assist in explanations.
• Following up with customers to ensure satisfaction with delivery and to build a long-term relationship

Qualifications

• A strong, positive work ethic, and an interest in a long-term position.
• A professional appearance and impeccable professional integrity.
• A valid drivers license & clean driving record.
• Customer Service and Technology Experience a plus.

Benefits

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Family owned and operated
• Long term job security