Delivery Specialist

About the role

Founded in 2010, Fun Town RV (FTRV) has grown into Texas’s largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a rigorous 100+ point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations.

The Delivery Specialist is responsible for delivering RVs to customers, providing comprehensive orientations on vehicle features and operations, and addressing any questions or concerns to ensure customer satisfaction.

Responsibilities

• Conduct thorough inspections of RVs prior to delivery to ensure they meet quality standards
• Coordinate delivery schedules with customers and ensure timely arrival at designated locations
• Provide comprehensive orientations to customers upon delivery of their RVs, covering topics such as vehicle features, operation of systems, maintenance guidelines, and safety protocols
• Demonstrate how to operate RV features and amenities effectively, including slide-outs, leveling systems, awnings, entertainment systems, and more
• Complete delivery documentation accurately, including delivery reports, inspection checklists, and customer sign-offs
• Serve as a point of contact for customers post-delivery, offering ongoing support and assistance as needed
• Foster positive relationships with customers by delivering exceptional service and demonstrating genuine enthusiasm for their RV lifestyle
• Promote positive reviews by demonstrating a thorough walkthrough of the unit and ensuring the customer is satisfied with the entire buying process from start to finish
• Demonstrate how to properly hitch the RV to the vehicle

Qualifications

• High school diploma or equivalent required; additional training, certifications, or relevant college coursework in Business, Management, or RV operations is a plus
• Minimum of 1–3 years of experience in RV operations, customer service, or a related field preferred; leadership or project management experience is a plus
• Strong knowledge of RV systems, features, and safe towing procedures, with the ability to clearly educate and guide customers
• Excellent communication and interpersonal skills, with a friendly, professional, and customer-focused demeanor
• Detail-oriented and highly organized, with the ability to manage multiple priorities in a fast-paced environment
• Proficient with basic computer systems, including Google Workspace and dealer management software (e.g., Sys2K)
• Valid driver’s license with a clean driving record; must be comfortable operating RVs of varying sizes
• Willingness to work weekends and flexible hours; occasional travel for deliveries may be required

Benefits

• Competitive salary based on experience
• Medical, dental, and vision coverage
• Life insurance
• 401(k) with company match
• Paid time off and holidays
• Holiday Savings Plan
• Store discounts for employees