Delivery & Setup Associate

About the role

The Delivery & Setup Associate supports our drivers in the loading, unloading, and transport of goods, materials, and equipment between Nuage Designs facilities and event venues. Beyond transport, this role is responsible for the on-site setup and breakdown of event rentals — placing tables and chairs, draping linens, and dressing tables with china, glassware, and cutlery according to the specifications for each event. This role ensures deliveries are completed on time, safely, and efficiently — and that every installation reflects the level of quality and presentation our clients expect.

Responsibilities

• Assist with loading and unloading vehicles, ensuring products are properly packed and protected to prevent damage in transit.
• Accompany drivers on delivery routes and assist with delivering goods to designated locations.
• Assist with the inspection and preparation of vehicles to confirm they are ready for deliveries.
• Maintain accurate records of items loaded and unloaded, reporting any discrepancies to the driver or supervisor.
• Assist with the packing and unpacking of materials as needed.
• Keep vehicles clean, organized, and properly loaded for safe transport.
• Set up and break down event furniture, including tables and chairs, according to the event floor plan or setup instructions.
• Drape and dress linens — including tablecloths, overlays, runners, and napkins — with attention to alignment, presentation, and finish.
• Set tables with china, glassware, and cutlery to the specifications provided for each event, when required.
• Handle all linen, furniture, and tabletop inventory with care to prevent chips, breakage, stains, tears, and other damage.
• Review completed setups against the order or floor plan and correct any discrepancies before leaving the venue.
• At breakdown, return all product, packaging, and equipment to the vehicle, ensuring nothing is left behind at the venue.
• Follow all safety regulations and Company policies during transport, handling, setup, and breakdown.
• Collaborate with the warehouse team to meet delivery deadlines and coordinate related tasks.
• Represent Nuage Designs professionally at client sites, hotels, and event venues.

Requirements

• High school diploma or equivalent.
• Ability to read and interpret delivery instructions, setup sheets, floor plans, and safety documents.
• Good communication skills to interact effectively with drivers, team members, and venue staff.
• Ability to perform basic calculations related to deliveries and product counts.
• Ability to troubleshoot problems that may arise during transport, delivery, or setup.
• Basic knowledge of mobile applications and GPS systems to assist with route navigation.
• Basic computer skills to document tasks and update delivery paperwork or work orders.
• Ability to lift heavy objects (up to 50 lbs) and perform physical work.
• Knowledge of safe loading and unloading practices.
• Ability to work as part of a team and meet tight deadlines.
• Must be flexible to work nights and weekends based on event schedules.
• Must be able to travel outside of the Miami area, including possible overnight stays.
• Attention to detail and pride in the quality and presentation of finished work.
• Prior experience in event rentals, catering, banquet or hotel setup, or similar on-site service work (preferred).
• Experience handling linens, tabletop, or other delicate product (preferred).
• Bilingual in English and Spanish (preferred).
• Regularly required to stand, walk, bend, stoop, kneel