Delivery Senior Consultant, Workday Spend

About the role

The Deloitte Enterprise Performance team works across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. We collaborate with leading solution providers and leverage experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.

Responsibilities

• Review runbooks and common exception patterns (matching issues, worktag errors, stuck approvals).
• Triage and resolve production issues in requisitioning, purchasing, receiving, invoicing, and supplier maintenance.
• Cook with Accounting/Banking as needed when Spend issues impact posting or payment.
• Provide ongoing incident/request support (maintain SOPs, job aids, and knowledge articles for procurement/AP users).
• Support operational reporting and controls (aging, exception queues, throughput, compliance checkpoints).
• Identify opportunities to reduce manual touchpoints (improved routing rules, validations, exception handling workflows, self-service guidance).
• Deliver more complex enhancements/projects (process redesign, expanded reporting, targeted automation, improved controls) while ensuring strong testing and change readiness.
• Workday Financials Spend (procure-to-pay) including supplier operations, purchasing, receiving, invoicing, Spend-related approvals, validations, security, and reporting.

Qualifications

• Bachelor's degree.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
• Workday Spend Certified and/or Workday Financial Services Certified.
• 5+ years of experience working with Workday Financials in Spend module to include the following; Spend domain fundamentals (requisitions, purchase orders, receipts, supplier invoices, matching (2-/3-way), holds/blocks, approvals).
• Experience working on triage, issue resolution, and incident management.
• Client facing operational support.
• Delivery Center Location & Travel Requirements: Hybrid Work Model, Co-location Expectation, Travel Requirement, Relocation Requirement.