Delivery Senior Consultant, Workday Accounting

About the role

The Deloitte Enterprise Performance team works across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. We collaborate with leading solution providers and leverage experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.

Responsibilities

• Transition/Ramp-up: Learn tenant configuration including ledgers, worktags, accounting validations, posting logic, and accounting-related Business Processes (BPs), approvals, and security.
• Review runbooks, configuration workbooks, known issues, release history, and reporting inventory supporting accounting and close.
• Build understanding of upstream transaction sources (e.g., Spend, Banking, Grants) and downstream reporting/audit needs.
• Day-One Surge Support (Hypercare/Stabilization): Triage and resolve production issues impacting accounting: posting errors, journal exceptions, worktag/validation failures, close blockers, and security/access issues.
• Execute hypercare routines (daily triage, defect trending, hot-fix validation, stakeholder comms) with strong ticket hygiene and documentation.
• Steady-State Operate (O&M): Provide ongoing incident/request/problem support for accounting operations, including close readiness, reconciliations support, and repeat-issue root cause coordination.
• Maintain and improve SOPs, knowledge articles, and controls documentation to strengthen auditability.
• Innovate & Optimize: Identify opportunities to adopt new/unused Workday functionality that improves close speed and accuracy (e.g., streamlined validations, improved journals processing, enhanced operational reporting).
• Lead/participate in more complex enhancements: redesign BP routing/conditions, strengthen validation strategy, expand reporting, and support mini-projects tied to compliance and operational efficiency.
• Functional Scope: Workday Financials core accounting operations: journals, accounting validations, posting, worktags, close support, and accounting-related reporting and security.

Qualifications

• Bachelor's degree
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Workday Financial Services Certified and/or Workday Accounting Center Certified
• 5+ years of experience in Workday Financials Accounting to include the following:
• Understanding of Workday Accounting concepts (accounting/posting files, banking/ACH, suppliers/spend, grants-related feeds; stronger focus on controls, reconciliation, and cutoffs)
• Experience working on triage, issue resolution, and incident management
• Client facing operational support
• Delivery Center Location & Travel Requirements: Hybrid Work Model, Co-location Expectation, Travel Requirement, Relocation Requirement

Benefits

• Deloitte's Government & Public Services (GPS) practice offers services to meet clients' needs for on-going operations of their technology and business process investments through multi-year contracts.
• The Center Talent Model provides high-quality services to our clients with a small-business feel and big-business impact.
• Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg) or Geo-Hub locations (Atlanta, Charlotte, Dallas, Houston, and Philadelphia).
• Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location.
• Travel Requirement: Maximum of 10% overnight travel for client or project purposes.
• Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance.