Delivery Partner (PST Hours)

About Our Client

The organization operates in workforce management, providing a comprehensive platform that supports the modern contingent workforce. Serving globally recognized brands for over 30 years, it addresses challenges in workforce management by offering adaptable solutions enhanced by data, software, and expert services. The platform delivers speed, scalability, flexibility, and transparency to meet clients' contingent workforce and talent strategy needs.

About the Opportunity

The Delivery Partner is responsible for ensuring the efficient delivery of workforce management services to clients. This role acts as a key liaison among vendors, hiring managers, and internal teams to maintain service quality and operational effectiveness. It contributes to meeting contractual obligations and supports smooth client service delivery.

Responsibilities

• Oversee day-to-day delivery of workforce management products and services.
• Maintain quality client service and manage site operations per contractual agreements.
• Update and maintain Standard Operating Procedures for efficient operations.
• Implement or improve processes to enhance operational efficiency.
• For payroll services: ensure screenings and pre-employment checks, conduct orientations, manage employee relations issues, and maintain accurate records.
• For staffing services: facilitate temporary requisition fulfillment, manage relationships with staffing suppliers and hiring managers, and resolve worker-related issues.
• Escalate serious issues that could impact client relationships or require senior involvement.

Requirements

• Bachelor’s degree or equivalent education and experience.
• Minimum 3 years in MSP client services, account management in staffing, or full-cycle recruitment.
• Experience with VMS platforms preferred.
• Knowledge of contingent workforce programs, staffing vendors, or payroll operations.
• Proficiency in Microsoft Office Suite.
• Strong communication and interpersonal skills with diverse stakeholders.

Pay Range and Compensation Package

Salary range: $55,000 to $75,000 USD annually. Salary rates are based on experience, skills, and geographical location.

Benefits & Perks

• Medical, dental, and vision insurance coverage.
• Retail planning (401(k)).
• Unlimited paid time off.
• Additional employee discounts and community engagement support.

Equal Opportunity Statement

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.