Delivery Merchandiser Relief Driver

Locations: Cleveland, TN

About the role

The Delivery Merchandiser Relief is part of CCCI’s Direct Store Delivery (DSD) team and is responsible for providing superior customer service to the accounts they service. This fast-paced position delivers and unloads products, fills vending machines, and stocks and merchandises coolers and displays at customer locations on designated vacation or overflow routes.

Responsibilities

• Deliver and unload product, stock, fill, merchandise, and rotate product on displays, in walk-in coolers, and cold drink equipment at customer locations on designated vacation or overflow routes by company Merchandising and Service Standards.
• Organize customer’s stock room by stacking and arranging products neatly in designated areas and ensure the neat appearance of all CCCI equipment and product in assigned accounts.
• Provide superior customer service to all accounts serviced, foster relationships with account personnel, and work to understand customer needs. Communicate any customer service issues to the appropriate manager and steward CCCI’s Purpose Statement to customers and teammates.
• Safely operate all equipment (CDL Class A vehicles, electric pallet jacks, and hand trucks) while servicing accounts. Complete all safety courses assigned, properly utilize equipment for tracking DOT Hours of Service, and follow all FMCSA (Federal Motor Carrier Safety Administration) guidelines.
• Ensure daily company accounting procedures are accurate and complete during end-of-day check-in, including cash and paperwork accountability, inventory accountability, and proper security around company assets such as pallet jacks, hand trucks, tractors, trailers, etc. Report any issues with equipment to the appropriate manager.

Requirements

• Previous route delivery, direct store delivery, stocking, merchandising products, or retail environment experience is strongly preferred.
• Strong customer service skills.
• Self-motivated with a high degree of integrity and ability to perform job duties with minimal supervision on a timely basis.
• Dependability, initiative, professional demeanor, and the ability to exercise sound judgment.
• Ability to work in a fast-paced, continuous lifting environment.
• Ability to lift up to 75 pounds repeatedly and multiple times a day.
• Availability and willingness to work some weekends/holidays.
• Valid driver’s license for your state of residency and excellent driving history for the last seven years (a 7-year Motor Vehicle Report will be reviewed).
• Commercial Driver’s License (Class A CDL).
• Ability to pass and maintain D.O.T. physical requirements.

Qualifications

• Knowledge acquired through up to 12 months of work experience.
• Business Management or Logistics experience preferred.

Skills

• Customer service
• Self-motivation and integrity
• Dependability and initiative
• Physical stamina for continuous lifting (up to 75 pounds)
• Safe operation of CDL Class A vehicles, electric pallet jacks, and hand trucks

Benefits

• 401(k) match
• Health coverage
• Employee stock purchase plan
• Dedicated training and personalized mentorship

Pay

$144.00 - $180.00 daily, depending on experience

Work Environment

Work environment will vary, including but not limited to exposure to weather conditions, coolers, and customer storage areas which may be non-temperature controlled.