Delivery Manager

Requirements

• Own end-to-end delivery of Tier-2 programs or Tier-1 workstreams; align delivery outcomes to initiative OKRs and value realization.
• Establish and maintain integrated delivery plans using Discipline Agile methods; define milestones, dependencies, and decision points appropriate to initiative scale.
• Cook up and maintain delivery dashboards and information radiators; track flow metrics (throughput, cycle time, lead time, WIP flow efficiency, predictability) and use them to drive decisions.
• Manage risks to value and quality; build contingency into plans; escalate with options, recommendations, and a clear point of view.
• Apply SDLC/PDLC controls and Change Management practices; ensure compliance with risk and security standards.
• Prepare and present delivery status to Director and VP-level audiences; translate delivery health into business-relevant insights.
• Draft escalation documents that frame situation, complication, options, and recommendations; surface trade-offs to secure timely decisions.
• Support senior delivery leaders in executive-level communication as needed; develop comfort and credibility at higher stakeholder altitudes.
• Identify and implement agile process improvements for stable delivery; drive continuous improvement with measurable outcomes rather than ceremony compliance.
• Apply lean thinking to remove waste and bottlenecks; facilitate continuous delivery over batch planning; coach teams toward smaller batch sizes and faster feedback loops.

Qualifications

• Experience leading cross-functional delivery teams on initiatives with meaningful business and technology impact.
• Proven ability to navigate complexity and resolve trade-offs independently.
• Strong understanding of Disciplined Agile Delivery processes and practices.
• Ability to contribute delivery patterns, lessons learned, and coaching to the Community of Practice (CoP).
• Experience applying SDLC/PDLC controls and Change Management practices.
• Effective stakeholder communication skills, including preparing and presenting to Director and VP-level audiences.
• Experience with lean thinking and continuous delivery.