Delivery Lead

Aetos Imaging Delivery Lead Atlanta, GA (Field-Based) Aetos Imaging is revolutionizing how industrial and manufacturing giants manage their most critical assets. Our System of Reality is a cutting-edge B2B SaaS platform that provides unprecedented visual intelligence, helping facilities operate more safely and efficiently. As a rapidly growing company recognized as a "2024 Top 10 Innovative Company in Georgia," we are at the forefront of digital transformation in the industrial and energy sectors. We're a team of driven builders and problem-solvers making a tangible impact, and we're looking for exceptional talent to join our mission. Who We're Looking For We are seeking a customer-obsessed Delivery Lead to be the face of Aetos on the ground with our clients. This is an externally facing role at the heart of our implementation engine: you will travel to client facilities, lead onboarding and training, and guide organizations through the change that comes with adopting a new way of working. The ideal candidate is a clear communicator and natural teacher who is comfortable on a plant floor and knows that a successful implementation is won through people and process, not just technology. Travel up to 75% is required, and it's where this role earns its impact. Key Responsibilities Customer Implementation & OnboardingLead the onsite delivery of Aetos implementations from kickoff through Go-Live, serving as the primary in-person presence for our clients throughout the engagement.Own customer onboarding: coordinate site readiness, confirm points of contact, facilitate discovery workshops, and translate client goals into a clear adoption path.Partner with our Project Manager and System Implementation team to keep People, Process, Data, and Technology workstreams moving as one unified delivery. Training & EnablementDesign and deliver engaging, role-based training for client teams — from frontline technicians to site leads — both onsite and virtually.Run Train-the-Trainer programs that certify client champions and build lasting internal capability at each site.Measure training completion and initial adoption, adjusting the enablement approach in real time based on what you see in the field. Organizational Change ManagementBuild and execute change management plans: stakeholder mapping, persona definition, communication plans, and current-state to future-state gap analyses.Identify and cultivate client champions; manage resistance constructively and turn skeptics into advocates.Ensure the "human side" of each deployment succeeds so clients realize measurable value quickly. Client Relationship & Value DeliveryServe as a go-to point of contact for client stakeholders during active implementations, managing expectations with transparency.Track adoption and time-to-value indicators, and report progress to client sponsors and Aetos Delivery leadership.Support a clean handoff to Customer Success at Go-Live, transferring relationships, KPI baselines, and adoption momentum. What You Bring 4+ years in customer-facing implementation, onboarding, delivery, or enablement roles.Proven success onboarding customers to a SaaS platform, ideally in industrial, manufacturing, energy, construction, or facilities environments.Demonstrated experience delivering training to diverse audiences, including deskless and frontline workforces.Change management familiarity: working knowledge of change management practices (Prosci/ADKAR or similar frameworks a plus) and a track record of driving adoption in organizations resistant to new tools.Strong communication and facilitation skills: comfortable running workshops and coaching users one-on-one on the plant floor.Willingness to travel up to 75%: this is a field-based role with frequent onsite visits to client facilities across the US; safety-conscious and comfortable in industrial settings (PPE environments).Tech-enabled and organized: quick to master new software; experience with project management tools (ClickUp or Jira preferred), CMMS platforms (Maximo, SAP, Fiix), or 3D/digital-twin technology is a plus. What We Offer Competitive Compensation & Benefits: Base salary of $80,000 – $110,000, comprehensive health, dental, and vision insurance, 401(k), generous PTO, parental leave, and full coverage of travel expenses.Impact & Growth: You will be the customer-facing engine of a delivery organization that is scaling fast, with a clear path to grow into broader implementation and delivery roles.Culture of Autonomy: A collaborative atmosphere built on trust and ownership — no micromanagement here.