Delivery Driver/Warehouse Associate

First Supply, a fifth-generation family-owned company, has served the Upper Midwest for over 125 years. Guided by our Employee Value Proposition, Where Tradition Meets Innovation, we foster a workplace where people learn, grow, and contribute to a company that values its heritage while embracing progress. Our teams take pride in supporting customers and communities, creating meaningful work and rewarding careers every day.

About the role

We are looking for a customer-focused individual who will play a key role in supporting daily warehouse operations while maintaining the qualifications required to serve as a backup Delivery Driver when needed. This position combines warehouse responsibilities with local delivery driving as needed. No CDL is required.

Responsibilities

Warehouse Duties

• Pick, package, and ship orders in a timely and accurate manner.
• Utilize radio-frequency (RF) scanning equipment and warehouse technology to track inventory movements and returns activity.
• Process incoming product in a timely and accurate manner, checking for damaged products.
• Understand and be able to determine the status of an order at any given time.
• Answer the telephone in a polite and timely manner; answer questions correctly, take accurate messages, or refer the call to the appropriate person.
• Follow tag and hold procedures for all incoming shipments and keep the hold area clear and accessible.
• Follow any special instructions pertaining to an order.
• Point out any quality or inventory discrepancy issues to the Warehouse Manager or Inventory Control Specialist.
• Label outbound material with the appropriate shipping label.
• Ensure documents/system match actual quantities/items picked.
• Keep the warehouse area clean and organized.
• Operate forklifts, pallet jacks, reach lifts, and stock pickers.

Delivery Driver Duties

• Deliver merchandise to customers in a timely and efficient manner.
• Drive company vehicles defensively while following all laws and DOT regulations.
• Be courteous and service-minded in dealing with customers.
• Assist in loading and unloading merchandise on vehicles.
• Follow assigned scheduling of deliveries.
• Check orders for accuracy and damage; check pack slips for special instructions.
• Conduct pre-trip and post-trip inspections of vehicles in accordance with DOT regulations.
• Report operating problems or maintenance needs on vehicles.
• Adhere to company policy and DOT regulations.
• Inform supervisor of shortages, overloads, damaged merchandise, or customer complaints.
• Maintain vehicle in neat and clean condition; remove empty skids, pallet jacks, carts, and debris from the truck.
• Refuel vehicle as directed.

• Other duties as assigned by the Warehouse and/or Branch Manager.

Requirements

• Valid medical card to satisfy DOT requirements and be at least 21 years of age.
• Two years of truck driving experience preferred.
• Ability to lift and carry up to 75 pounds.
• Driving record which meets company insurance carrier standards.
• Good computer knowledge and skills and the ability to learn First Supply LLC's business system.
• Good organizational skills related to managing paperwork and time.
• Excellent customer service skills.
• Attention to detail.
• Registered account with the FMCSA DOT Clearinghouse. If you do not have an account, you can create one here.
• Must submit to a drug test with negative results upon employment offer.
• Ability to be bonded as defined by First Supply LLC's fidelity bond insurance carrier.
• Valid driver’s license.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off (PTO).
• Company-paid holidays.
• On-demand pay.
• Education assistance.
• Adoption assistance.

Schedule

Monday-Friday, no weekends or overnights.

About First Supply

First Supply® is a leading main channel wholesale distributor providing industrial customers and building contractors with an extensive line of products and services. We feature manufacturer product lines in the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial, and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees in 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois, and Michigan UP. The company has over $100 million in inventory and over $400 million in annual sales.

First Supply also owns and operates 18 Kitchen & Bath Stores in 5 midwestern states under the Gerhard’s Kitchen & Bath and Kohler Signature Store brands. Gerhard’s is the largest, most versatile kitchen & bath store in the upper Midwest, offering a huge variety of kitchen and bath choices from contemporary to traditional styles, along with service you won’t find anywhere else. The Kohler Signature Stores are kitchen and bath showrooms that provide a distinguished Kohler experience where designers and homeowners can get hands-on with hundreds of products, exclusively from the Kohler brands.