Delivery Driver - Retail

About the role

Ascend’s delivery drivers bring cannabis orders from our licensed New Jersey stores directly to customers’ doors. You’re the one person a delivery customer meets in person, so this role comes down to two things: driving safely and delivering an outstanding customer experience. Drivers work out of a store location, follow assigned delivery routes using our routing app, and are supported by a dedicated dispatch team. Depending on the store, this is either a dedicated full-time driving role or a combined driver/store associate role scheduled around delivery demand.

Responsibilities

• Follow assigned delivery routes and complete orders within the promised time window
• Pick, pack, and verify orders against the manifest before leaving the store
• Check valid government-issued ID and confirm legal age on every delivery
• Keep orders secured in the vehicle safe and follow cash-handling procedures
• Complete a vehicle walk-around before each shift and report any damage or issues
• Greet customers in uniform, handle every delivery with courtesy and discretion, and offer accessories and reorder information
• Report delays, order problems, accidents, or safety concerns to dispatch right away
• Complete end-of-day returns and reconciliation
• Help onboard new drivers and support new delivery locations when needed

Safety

Nothing we deliver is worth an accident. Drivers are expected to drive defensively and legally, wear a seat belt, obey speed limits, and never use a handheld phone while driving. Company vehicles are equipped with telematics, and driving coaching is part of the job. If a delivery situation ever feels unsafe, you leave and contact dispatch — no exceptions.

What We Provide

• Company vehicle with safe, dashcam, GPS, E-ZPass, fuel card, and emergency kit
• Branded uniform, badge, and delivery bags
• Paid onboarding and training in safety, compliance, and customer service
• Dispatch support and a dedicated driver-safety line during every shift
• Company-sponsored state cannabis credential

Requirements

• Must be 21 years of age or older, as required by New Jersey cannabis regulations
• Valid driver’s license and a motor vehicle record that meets our fleet insurance requirements
• Able to obtain and maintain a New Jersey Cannabis Regulatory Commission credential (company-sponsored)
• Able to lift and carry packages up to 35 lbs, get in and out of a vehicle repeatedly, and work in all weather conditions
• Comfortable using a smartphone and navigation/routing apps
• Flexible availability, including evenings and weekends
• Some positions are covered by a collective bargaining agreement

Preferred

• Prior delivery, courier, or cannabis retail experience
• Strong customer service background
• Spanish or other bilingual skills

Compensation And Benefits

• Pay: $16.50 - 18.00 per hour
• Benefits: health/dental/vision, PTO, 401(k), employee discount

Hiring process

Offers are contingent on a background check and/or MVR review in accordance with New Jersey law.