Delivery Driver - non-CDL

About the Role

Makes deliveries to customers using a company-provided or rental vehicle. Maintains records of deliveries, inspects and maintains delivery vehicles, and provides customer service on order and delivery issues. This position requires operation of a company or rental vehicle and may involve driving during the average work week. The company will continuously monitor Motor Vehicle Records (MVRs). An acceptable MVR status and a valid driver’s license are required.

Responsibilities

• Delivers customer orders safely within a service area, including interfacing with customers on order issues.
• Follows the planned route for timely deliveries while adhering to traffic laws and safety regulations.
• Loads inventory into trucks and unloads orders at customer sites using powered and non-powered material handling equipment.
• Provides exceptional customer service by being professional and polite during deliveries.
• Reviews order manifests to ensure customer orders and daily routes are complete and accurate.
• Performs pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
• Maintains routine contact with the distribution center to receive instructions on delivery interruptions, such as traffic congestion or missing orders.
• Prepares and maintains vehicle and customer order records in accordance with company policies and procedures.
• Contacts customers to provide updates on delivery statuses.
• Provides feedback to management on escalated customer service and sales-related issues.

Requirements

• HS Diploma or GED strongly preferred.
• Specialized skills training/certification may be required.
• Generally 2-5 years of experience in area of responsibility.
• No more than 2 minor accidents in the past rolling 3 years.
• No more than 2 moving violations in the past rolling 3 years.
• Operation of a company or rental vehicle (non-CDL).

Preferred Qualifications

• Prior experience delivering merchandise to customers using a box truck or similar vehicle.
• 1+ years of experience operating material handling equipment.
• Wholesale distribution experience.

Work Environment

• Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward.
• Typically requires overnight travel less than 10% of the time.

Pay

$24.00-$27.60 hourly.

Benefits

• Medical (with Prescription drug coverage), dental, and vision plans.
• Health care and Dependent Care FSA (as applicable).
• 401(K) with company match.
• Paid Holiday, Vacation, Personal Time, and Wellness Day.
• Paid Sick Time.
• Life and Accidental Death & Dismemberment Insurance.
• Short and Long-term Disability Insurance.
• Critical Illness Insurance.
• Accident Insurance.
• Whole Life insurance.
• Commuter Benefits.
• Tuition Reimbursement.
• Employee Assistance Program.
• Adoption and Surrogacy Assistance.