Delivery Driver (non CDL)

About the role

Makes deliveries to customers using a company-provided or rental vehicle. Maintains records of deliveries, inspects and maintains delivery vehicles, and provides customer service on order and delivery issues.

Responsibilities

• Delivers customer orders safely within a service area, including interfacing with customers on order issues.
• Follows the planned route for timely deliveries while adhering to traffic laws and safety regulations.
• Loads inventory into trucks and unloads orders at customer sites using powered and non-powered material handling equipment.
• Provides exceptional customer service by being professional and polite during deliveries.
• Reviews order manifests to ensure customer orders and daily routes are complete and accurate.
• Performs pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
• Maintains routine contact with the distribution center to receive instructions on delivery interruptions, such as traffic congestion or missing orders.
• Prepares and maintains vehicle and customer order records in accordance with company policies and procedures.
• Contacts customers to provide updates on delivery statuses.
• Provides feedback to management on escalated customer service and sales-related issues.

Requirements

• Prior experience delivering merchandise to customers using a box truck or similar vehicle.
• 1+ years of experience operating material handling equipment.
• No more than 2 minor accidents in the past rolling 3 years.
• No more than 2 moving violations in the past rolling 3 years.
• Wholesale distribution experience.

Qualifications

HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Work Environment

Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes. Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward. Typically requires overnight travel less than 10% of the time.

Pay

Pay Range $23.50-$27.00 Hourly

Benefits

• Medical (with Prescription drug coverage), dental, and vision plans
• Health care and Dependent Care FSA (as applicable)
• 401(K) with company match
• Paid Holiday, Vacation, Personal Time, and Wellness Day
• Paid Sick Time
• Life and Accidental Death & Dismemberment Insurance
• Short and Long-term Disability Insurance
• Critical Illness Insurance
• Accident Insurance
• Whole Life insurance
• Commuter Benefits
• Tuition Reimbursement
• Employee Assistance Program
• Adoption and Surrogacy Assistance