Delivery Driver (non CDL)
About the role
The primary focus is the delivery of product to customers ensuring customer satisfaction through on-time delivery and professional interaction. The Delivery Driver (non-CDL) is responsible for providing timely transportation of products from origin to destination as assigned, along with unloading and staging products at customer's place of business. Expected to maintain professional representation of the Company in all interactions with customers and through responsible driving, while providing excellent customer service and building strong customer relationships.
Responsibilities
- Abide by all Company safety policies and state and federal transportation regulations
- Assist in verification of all outgoing and incoming product for accuracy in terms of size, amount and type
- Collect payments from customers in monetary form acceptable to Company
- Efficiently unload cargo and stage products at customer's place of business
- Ensure all administrative paperwork concerning delivery orders required to move with shipments is available for inspection and that appropriate paperwork accompanies delivery
- Maintain professional representation of the Company in all interactions with customers and through responsible driving
- Maintain records required for compliance with state and federal regulations, including driver's logs, records of fuel purchases, mileage records and other records required by law and Company policy
- Occasionally operate powered industrial vehicles (forklift pallet jacks, order pickers, etc.)
- Timely transportation of product from origin to destination as assigned
Qualifications
- High School or GED degree
- 1-2 years of related experience preferred
Skills
- Navigates Field Service Interactions
- Policy & Procedures
- Masters Service Conversations
- Service Into Sales
- Verbal Communication
Physical demands and working conditions
Physical Demands Category: Driver
Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift products weighing up to approximately 50 pounds. Handling of tires (e.g., rolling, destacking, team lifting) greater than approximately 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
Travel required: 75% of the time, no overnight stays (CDL drivers will have overnight stays)