Delivery Driver (non CDL)

About the role

Primary focus is the delivery of product to customers ensuring customer satisfaction through on-time delivery and professional interaction. Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Responsibilities

• Abide by all Company safety policies and state and federal transportation regulations
• Assist in verification of all outgoing and incoming product for accuracy in terms of size, amount and type
• Collect payments from customers in monetary form acceptable to Company
• Efficiently unload cargo and stage products at customer's place of business.
• Ensure all administrative paperwork concerning delivery orders required to move with shipments is available for inspection and that appropriate paperwork accompanies delivery
• Maintain professional representation of the Company in all interactions with customers and through responsible driving
• Maintain records required for compliance with state and federal regulations, including driver’s logs, records of fuel purchases, mileage records and other records required by law and Company policy
• Occasionally operate powered industrial vehicles (forklift pallet jacks, order pickers, etc.)
• Timely transportation of product from origin to destination as assigned

Qualifications

High School or GED degree 1-2 years of related experience preferred

Skills

• Action-Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Collaboration- Building partnerships and working collaboratively with others to meet shared objectives
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Decision Quality - Making good and timely decisions that keep the organization moving forward.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Ensures Accountability - Holding self and others accountable to meet commitments.
• Equipment Utilization - The ability and skill to ensure the optimum utilization of warehouse or production plant, equipment and materials.
• Health and Safety - The ability and skill to manage and apply safe systems of work.
• Masters Service Conversations - Ability to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close.
• Navigates Field Service Interactions - Briefs customer on service interaction~Confirms logistics of visit/interaction~Defines scope of service interaction~Displays appropriate body language with the customer~Offers alternative or interim solutions~Reads the customer''s tone and body language~Reflect and plan for future interactions
• Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Policy & Procedures - The ability and skill to monitor, interpret and understand policies and procedures and ensure their alignment with organizational strategies and work objectives.
• Service Into Sales - Ability to recognize sales opportunities during service interactions to enhance overall customer service; Presents products and solutions in a compelling way, Recognizes clues for added needs, Refers added customer needs to appropriate team, Transitions from service to sales conversation
• Verbal Communication - Ability to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications.

Pay

$19.50/hour

Schedule

Travel required: 75% of the time, no overnight stays.