Delivery Driver - Full-Time
About the role
Ascend Wellness Holdings (AWH) of Fort Lee is looking to hire Full-Time Delivery Drivers! Are you someone who is personable, friendly, adapt in a fast-paced atmosphere and has a team player mentality? Would you like to advance your retail career with a company that values both its employees and the community? If so, please read on! The Delivery Driver will work to provide a genuine experience to customers with professionalism, poise, and patience. A passion for cannabis coupled with a strong adherence to protocol and compliance is necessary for this role. The Delivery Driver will deliver items to customers, patients, in a safe, timely manner. This Delivery Driver will be responsible for reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. The Delivery Driver is responsible for a skillset of product knowledge, customer service, basic computer skills, and cash handling experience. This location is under a labor union which means wages, hours, and working conditions are subject to a collective bargaining agreement.
Responsibilities
- Interpret and execute state laws and regulations required when delivering medical cannabis
- Manage documents associated with cannabis delivery, ensuring that proper documents are kept, and manifests are returned completed and ready for filing
- Maintaining positive professional relationships with dispensary staff
- Timely and effective communication when issues arise while making deliveries
- Ability to communicate professionally in person to effectively explain all variations of cannabis products to guests, if necessary
- Basic math skills with the ability to manage cash transactions
- Receive cash payments and make accurate change
- Professional knowledge and working experience of cannabis products from a regulated retail dispensary or medical distribution center
- Computer skills working within a POS system as well as cash register and payment processing
- Provide exceptional customer service by phone, text and in person
- Develop and maintain rapport with customers
- Ensure customer and patient concerns and/or questions are addressed, answered promptly, efficiently, and communicated to the Dispensary
- Obey all traffic laws and operate vehicles in a safe and legal manner
- Maintain a positive work environment conducive to trust and respect
- Maintain strictest confidentiality in compliance with HIPAA guidelines
- During "down time" between deliveries, assist Dispensary staff with inventory, organizing back stock, cleaning, updating website and on-line menus and other tasks as needed
Requirements
- Must be 25 years or older and pass any and all required pre-employment screenings
- Must have and maintain a clean motor vehicle driving record in compliance with company standards throughout employment
- Must have a valid driver's license
- Must be willing to work weekends, days, night shifts
- High school diploma or general education degree (GED)
- Retail experience preferred, cannabis retail experience a plus