Delivery Driver-Final Mile (Part-Time)-Childersburg, AL

About the Role

The Delivery Specialist is responsible for delivering purchased merchandise to customers within the assigned market while meeting delivery and quality standards. The Delivery Specialist will deliver a Legendary Customer Experience through building trusted relationships, offering seasoned advice, ensuring safe delivery of the product, resolving problems, and handling product returns as required.

Responsibilities

• Maintain regular and predictable attendance.
• Ensure timely deliveries, meeting or exceeding scheduled delivery times.
• Operate and maintain a clean and organized delivery vehicle and delivery equipment, including a trailer at times.
• Load, unload, and organize products in a safe and efficient manner.
• Perform pre-trip and post-trip vehicle inspections to ensure the safety and readiness of the delivery vehicle.
• Maintain an accurate record of deliveries and any issues that may arise.
• Communicate with customers as necessary, providing updates or addressing any concerns during the delivery process.
• Provide exceptional customer service, creating a positive and friendly experience for all customers.
• Partner with the field sales team and store personnel to satisfy the needs of customers.
• Handle all products with care to avoid damage and ensure safe transport.
• Follow all traffic laws and company policies to ensure safe driving practices.
• Handle returns, exchanges, or customer inquiries as needed.

Requirements

• Must be 21 years of age or older, have at least 3 years of driving experience, and meet MVR check requirements.
• Previous truck delivery experience is a plus but not required.
• Experience with hand truck, dolly, pallet jack, and forklift preferred.
• High school diploma or equivalent (preferred).
• DOT Medical Card as required.

Skills

• A valid driver’s license with a clean driving record.
• Physical and mental stamina to move quickly and safely throughout the store and outdoor areas.
• Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g., pallet jack, forklift, dolly).
• Ability to operate all job-related equipment efficiently, safely, and accurately while providing high customer service.
• Ability to lift and move large, bulky, and/or heavy merchandise.
• Ability to safely load and unload a delivery truck.
• Proficiency in Microsoft Outlook and Outlook Calendar.
• Excellent time-management skills and the ability to meet tight deadlines.
• Strong customer service skills with a professional and friendly attitude.
• Strong written and verbal communication skills.
• Ability to read, write, and count accurately to complete all documentation.
• Ability to navigate using GPS systems and maps.
• Flexibility to work various shifts, including evenings and weekends, as required.

Working Conditions

• Regularly work near mechanical equipment.
• Drive assigned markets and provide deliveries in all weather and road conditions.
• Moderate noise level in the work environment.

Physical Requirements

• Sitting
• Standing (not walking)
• Walking
• Kneeling/Stooping/Bending
• Driving a vehicle
• Reaching overhead
• Lifting 50+ pounds

Benefits

At Tractor Supply and Petsense by Tractor Supply, Team Members receive a comprehensive and accessible total reward package, including:

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Family planning resources such as adoption and surrogacy assistance.

Part-time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement is met, benefits eligibility begins the first day of the month following 4 months of continuous service.