Delivery Driver-Final Mile- ( Full-Time)- Quakertown, PA

About the role

The Delivery Specialist is responsible for delivering purchased merchandise to customers within the assigned market while meeting delivery and quality standards. The role delivers a Legendary Customer Experience by building trusted relationships, offering seasoned advice, ensuring safe delivery of the product, resolving problems, and handling product returns as required.

Responsibilities

• Maintain regular and predictable attendance.
• Ensure timely deliveries, meeting or exceeding scheduled delivery times.
• Operate and maintain a clean and organized delivery vehicle and delivery equipment, including a trailer at times.
• Load, unload, and organize products in a safe and efficient manner.
• Perform pre‑trip and post‑trip vehicle inspections to ensure the safety and readiness of the delivery vehicle.
• Maintain an accurate record of deliveries and any issues that may arise.
• Communicate with customers as necessary, providing updates or addressing any concerns during the delivery process.
• Provide exceptional customer service, creating a positive and friendly experience for all customers.
• Partner with field sales team and store personnel to satisfy needs of our customers.
• Handle all products with care to avoid damage and ensure safe transport.
• Follow all traffic laws and company policies to ensure safe driving practices.
• Handle returns, exchanges, or customer inquiries as needed.

Qualifications

• Must be 21 years of age or older, have at least 3 years of driving experience, and meet MVR check requirements.
• High school diploma or equivalent (preferred).
• DOT Medical Card as required.
• Previous truck delivery experience is a plus but not required.
• Experience with hand truck, dolly, pallet jack, and forklift preferred.

Skills

• Valid driver’s license with a clean driving record.
• Physical and mental stamina to move throughout store and outdoor areas quickly and safely.
• Ability to push and pull merchandise up to 2,000 pounds with proper material‑handling equipment (pallet jack, forklift, dolly, etc.).
• Proficient operation of all equipment related to job duties, safely and accurately.
• Ability to lift and move large, bulky, and/or heavy merchandise.
• Ability to safely load and unload a delivery truck.
• Proficiency with Microsoft Outlook and Outlook Calendar.
• Excellent time‑management skills and ability to meet tight deadlines.
• Strong customer service skills with a professional and friendly attitude.
• Effective written and verbal communication skills for interaction with team members and customers.
• Ability to read, write, and count accurately to complete all documentation.
• Ability to navigate using GPS systems and maps.
• Flexibility to work various shifts, including evenings and weekends, as required.
• Ability to successfully complete all required training.

Working Conditions

Regularly work near mechanical equipment, drive assigned markets, and provide deliveries in all weather and road conditions. Noise level in the work environment is moderate.

Physical Requirements

• Sitting, standing, walking, kneeling, stooping, bending.
• Driving a vehicle.
• Reaching overhead.
• Lifting 50 + pounds (up to 2,000 pounds with equipment assistance).

Benefits

Tractor Supply and Petsense by Tractor Supply offer a comprehensive total‑reward package that includes medical, dental, and vision coverage; company‑paid life and disability insurance; paid parental leave; tuition reimbursement; and family‑planning resources such as adoption and surrogacy assistance. Full‑time and part‑time team members are eligible for these benefits, with part‑time eligibility requiring an average of at least 15 hours per week during a 90‑day look‑back period.

Disclaimer: This job description provides an overview of the responsibilities for the position and is not intended to represent a comprehensive list of duties. Employees should perform all duties as assigned by their supervisor.