Delivery Driver/Bakery Dishwasher

BENEFITS & PERKS

• Flexible work schedule
• Free non-slip shoes (annually)
• Birth month PTO with complimentary cake
• Company holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)
• Medical, dental, vision insurance
• Vacation, 401k, FSA
• Pet rescue reimbursement and pet insurance
• Flexible return to work schedule for maternity leave
• Generous discounts to all our delicious desserts!

Description of Duties

• Transport, load and unload baked goods, food items and supplies between multiple SusieCakes bakeries, commissary and/or guest locations.
• Perform duties as instructed by the Manager-on-Duty (MOD), Head Baker, or General Manager.
• Ensure that all bakery products are handled properly and stored/loaded onto the delivery cruiser in a proper manner.
• Accurately perform shuttle pick-up and drop-off requests between bakeries.
• Provide superior guest service when you arrive to the delivery location i.e. home, work, etc.
• Capable of escalating guest issues that arise to management expeditiously.
• Ensure that all routine vehicle maintenance is handled on the delivery cruiser.
• Report all delivery cruiser service matters and/or mechanical malfunction issues to management immediately for repair authorization or correction.
• Ensure that the interior and exterior of the delivery cruiser are maintained in accordance to the company’s cleanliness standards.
• Retain all gasoline, oil and repair receipts for the delivery cruiser.
• Ensure the delivery cruiser is driven in a professional manner consistent with local vehicle laws.
• Assist with kitchen food prep as needed.
• Assist culinary team with production as needed.

Responsibilities

• Responsible for adhering to the required culinary operations schedule.
• Review and manage the delivery calendar activities daily.
• Ensure that all bakery products are handled properly and stored/loaded onto the delivery cruiser in a proper manner.
• Accurately perform shuttle pick-up and drop-off requests between bakeries.
• Provide superior guest service when you arrive to the delivery location i.e. home, work, etc.
• Capable of escalating guest issues that arise to management expeditiously.
• Ensure that all routine vehicle maintenance is handled on the delivery cruiser.
• Report all delivery cruiser service matters and/or mechanical malfunction issues to management immediately for repair authorization or correction.
• Ensure that the interior and exterior of the delivery cruiser are maintained in accordance to the company’s cleanliness standards.
• Retain all gasoline, oil and repair receipts for the delivery cruiser.
• Ensure the delivery cruiser is driven in a professional manner consistent with local vehicle laws.

Qualifications

• Valid driver’s license
• No at fault accidents and moving violations within the last three years
• Proof of a registered vehicle for use
• Minimum state-required auto insurance
• Knowledgeable of GPS navigation systems
• Outstanding customer service focus and skills
• High degree of professionalism
• Must be able to safely utilize all bakery equipment
• Attention to detail
• Able to work in multiple regional locations
• Able to work in cross functional roles as needed (front-of house & back-of-house)
• Able to adapt to a flexible schedule according to business needs
• Must have reliable transportation