Delivery Driver

Responsibilities

• Pick up and drop off automotive parts while adhering to assigned routes and time schedules.
• Ensure orders are properly fulfilled, passionate about satisfying customers, and committed to work safety.
• Load, transport, and deliver items to customers or businesses in a timely, friendly, and courteous manner.
• Review orders before and after delivery to ensure completeness, correct charges, and customer satisfaction.
• Take and follow directions from dispatcher, adhere to assigned routes, follow time schedules, use route navigation apps, alternative routes when necessary, and knowledge of area to deliver packages on time.
• Aid in loading and unloading items from vehicles without interfering with operations at customer's place of business.
• Provide excellent customer service, answer questions, and professionally handle complaints and concerns from customers.
• Abide by all transportation laws and maintain a safe driving record.
• Accept payments, prepare reports to include invoices, return forms, reconcile debt and credit, and all moneys collected related to deliveries.
• Complete daily maintenance checks on company delivery vehicle and notify manager of any issues.
• Assist in any and all other store/warehouse duties (stock, parts pulling etc.) as assigned.
• Maintain and promote workplace safety.
• Secure and transfer cash or other assets.

Qualifications

• Current, valid driver’s license.
• Ability to meet company insurance requirements (must be 21 years old or over).
• Current valid automobile insurance with your name on the policy.
• Ability to lift, move, push and pull up to 50 pounds, prolonged sitting (Auto Body Parts Collision Drivers must be able to lift 75 lbs).
• Knowledge, Skills and Abilities:
  • Ability to manage, track and account for money transactions and reconcile customer credit and debt balances.
  • Utilize a tablet and/or mobile device for purposes of navigation/route optimization, tracking, and customer interface/signature capture.
  • Exceptional customer and verbal communication skills, ability to communicate effectively, professionally, with tact and diplomacy.
  • Take and follow directions and work well with others as part of team.
  • Flexible schedule with the ability to work overtime as needed (preferred).
• Previous delivery driving experience is a plus.