Delivery Driver

About the role

As a Delivery Driver and Delivery Helper, you will deliver, assemble, and install products in customers’ homes or businesses with care, accuracy, and professionalism. This role ensures timely and safe transportation of products, provides positive customer experiences during delivery and setup, and complies with all company policies, safety standards, and DOT regulations. The position supports smooth coordination between dispatch, warehouse, and customer service teams.

Responsibilities

• Deliver high-value or fragile items to customers’ homes or businesses with exceptional care and professionalism.
• Ensure timely and accurate delivery according to scheduled appointments.
• Unpack, assemble, and install products (e.g., furniture, accessories) as per manufacturer guidelines.
• Test functionality and confirm proper operation before leaving the site.
• Provide courteous, professional, and positive experiences during delivery and setup; answer basic product questions and demonstrate usage when required.
• Inspect items for damage before and after delivery; document and report any issues or discrepancies promptly.
• Follow all safety protocols for lifting, handling, and transporting items; adhere to company policies and DOT regulations for driving and delivery.
• Maintain accurate delivery logs and customer signatures.
• Handle returns or exchanges according to company procedures.
• Work closely with dispatch, warehouse staff, and customer service teams to ensure smooth operations.
• Assist in training new team members when needed.

Requirements

• High school diploma or equivalent.
• Experience operating a 26-foot box truck and valid DOT medical card.

Physical and Work Environment

• Able to lift and maneuver furniture up to 150+ lbs. with assistance.
• Work environment includes retail stores and distribution centers.
• Schedule includes weekdays, weekends, and holidays as required.

Benefits

• Competitive commission-based pay with performance bonuses.
• Comprehensive benefits package including medical, dental, vision, disability, and life insurance.
• Paid vacation and sick leave.
• 401(k) retirement plan with company matching contributions.
• College tuition support through Thomas University.
• Generous employee discounts on furniture.
• Long-term career advancement opportunities with a strong promote-from-within culture.