Delivery Driver (4643)

About the role

Team Washington, Inc., a Domino's Pizza franchise serving the Washington DC Metropolitan area since 1983, is seeking delivery drivers to join our globally recognized team. We are known for great service, teamwork, and food—including having served the President of the United States. We offer employment opportunities within our franchise stores with opportunities you won't find anywhere else in the industry.

Responsibilities

• Make deliveries of pizza and other items to residential and commercial locations on assigned routes
• Inspect vehicle before deliveries
• Review deliveries with customers to ensure products meet their needs
• Maintain high standards of customer service during high-volume, fast-paced operations
• Communicate clearly and positively with management and team members
• Provide excellent customer service to encourage repeat customers, delivering professionally and promptly
• Maintain on-going communication with store and dispatcher to prioritize efficient routing
• Handle currency and credit transactions quickly and accurately
• Follow procedures for safe food preparation, assembly and presentation
• Build loyal customers through friendly interactions and consistent appreciation
• Resolve complaints promptly and professionally
• Take initiative to find extra tasks when scheduled duties are complete
• Assemble and fold boxes
• Affix labels and promotional materials as needed
• Assist with prep
• Read order slips or receive verbal instructions to prepare order according to specifications, often making several different orders simultaneously
• Clean, stock and restock work stations and display cases
• Adhere to all quality standards, principles, guidelines and policies
• Perform other duties as assigned

Company-wide responsibilities

• Promote company policies and advocate for Team Washington
• Assure proper attendance and actions
• Provide and receive positive feedback and/or constructive criticism
• Maintain good communication with co-workers
• Serve as a resource for co-workers
• Cross-train, learn how role interacts with other departments
• Work with manager and management to solve problems, providing suggestions as needed
• Maintain clean and organized work area, taking ownership of surroundings
• Maintain appropriate confidentiality in information

Requirements

• Be no less than eighteen (18) years of age with two (2) years driving experience
• Possess a valid state driving license
• Have use of a properly maintained, licensed and street-legal vehicle capable of driving upwards of one hundred (100) miles per day
• Maintain minimum or higher insurance coverage as mandated by state law
• Ability to pass applicable Company Motor Vehicle Report (MVR) and background checks
• Possess a cell phone to use for calling customers
• Be capable of reading a map, locating addresses and interpreting Global Positioning System (GPS) directions within designated delivery area
• Navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product
• Excellent written and verbal communication skills as needed in interactions with management and customers, take and process orders
• Superb ability to multi-task
• Ability to function in a dynamic, fast-paced environment
• Ability to adjust to changing priorities
• Ability to work independently and as part of a team
• Ability to add, subtract, multiply and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change