Delivery & Customer Experience Specialist

Job Summary

Bilingual (English-Spanish) ability may be a plus based on specific store staffing needs.

About the role

Kimbrell's Home Furnishings (Furniture Distributors, Inc.) is recognized as a Top 100 Furniture retailer and operates 44 stores to serve customers across both North and South Carolina, with its headquarters and distribution center based in Charlotte, NC. Founded in 1915, the company's founding principles continue to guide the company, emphasizing success for both employees and customers through superior customer service and a focus on affordability, comfort, and personalized credit.

Responsibilities

• Hand-select furniture to offer customers a combination of style and value
• Partnerships with Sealy and Jamison for exclusive mattress lineups
• Expand quality home furnishings to include appliances, electronics, outdoor, and home decor
• Offer customers personalized credit through the company's in-house financing program
• Provide friendly service to customers and employees alike

Requirements

• Bilingual (English-Spanish) ability may be a plus based on specific store staffing needs

Qualifications

• Strong interpersonal skills
• Attention to detail
• Customer service orientation

Skills

• Furniture selection and presentation
• Customer service
• Personalized credit offering

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching

Pay

The pay range for this position is not specified.

Schedule

The schedule for this position is not specified.

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching