Delivery & Customer Experience Specialist
Job Summary
Bilingual (English-Spanish) ability may be a plus based on specific store staffing needs.
About the role
Kimbrell's Home Furnishings (Furniture Distributors, Inc.) is recognized as a Top 100 Furniture retailer and operates 44 stores to serve customers across both North and South Carolina, with its headquarters and distribution center based in Charlotte, NC. Founded in 1915, the company's founding principles continue to guide the company. Kimbrell's believes for the company to be successful, its people must be successful. The company aims to treat employees as "family," working together to improve the happiness and well-being of others through home furnishings. The company also aims to treat customers as "family" through its superior customer service.
Responsibilities
- Hand-select furniture to offer customers a combination of style and value
- Partnerships with Sealy and Jamison for exclusive mattress lineups
- Expand quality home furnishings to include appliances, electronics, outdoor, and home decor
- Offer customers personalized credit through the company's in-house financing program
- Treat employees and customers as "family"
Requirements
- Bilingual (English-Spanish) ability may be a plus based on specific store staffing needs
Qualifications
- Strong interpersonal skills
- Attention to detail
- Customer service orientation
- Ability to work independently and as part of a team
Skills
- Excellent communication skills
- Furniture selection and presentation
- Customer service
- Teamwork
Benefits
- Dental insurance
- Health insurance
- Vision insurance
- Employee discounts
- Opportunity for advancement
- Paid time off
- Training & development
Pay
Commensurate with experience
Schedule
N/A
Benefits
- 401(k)
- 401(k) matching
Company Information
Kimbrell's Home Furnishings (Furniture Distributors, Inc.) is recognized as a Top 100 Furniture retailer and operates 44 stores to serve customers across both North and South Carolina, with its headquarters and distribution center based in Charlotte, NC. Founded in 1915, the company's founding principles continue to guide the company. Kimbrell's believes for the company to be successful, its people must be successful. The company aims to treat employees as "family," working together to improve the happiness and well-being of others through home furnishings. The company also aims to treat customers as "family" through its superior customer service.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.