Jobs · Administrative

Delivery Assurance Field Rep

Quest Global · Bridgeport, CT · 4 wk ago
Administrative$23–$26/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes "Who We Are" (company description) and "What You Will Do" (responsibilities) and "What You Will Bring" (requirements/qualifications). Also "Physical Requirements & Work Environment", "Pay Range", "Benefits". Also "Work Requirements" (location, travel, citizenship). We need to map to headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should only include sections that have real specific content. We have: - About the role: Could be "Who We Are" description. That's about the company, not exactly role but could be considered About the role. We'll include as

About the role

with paragraph(s) from "Who We Are ...". - Responsibilities: "What You Will Do" bullet list. We'll put

Responsibilities

with
  • each duty. - Requirements/Qualifications/Skills: The posting has "What You Will Bring" which includes many subcategories: Supply Chain Management aspects, Procurement Aspects, Manufacturing aspects, Quality Assurance aspects, General Experience, Desired Skills. Also "Physical Requirements & Work Environment". Also citizenship requirement, driver's license, etc. We need to decide how to split into sections: Requirements, Qualifications, Skills. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can combine similar content. We need to preserve all substantive info, not invent. We'll create sections: - Requirements: maybe include mandatory requirements like citizenship, driver's license, ability to travel, physical requirements, etc. - Qualifications: maybe include experience/education like history with MRP, SAP Fiori, etc. - Skills: maybe include desired skills like self-motivated, communication, etc. But we need to ensure we don't create empty sections. We'll fill each with content from posting. Let's extract content: From "What You Will Bring": Supply Chain Management aspects: - History of customer facing interaction - Familiarity with MRP, Production Scheduling, Delivery estimation, Risk analysis, Crisis mitigation, and sub-tier supplier involvement - Experience with warehousing, shipping and distribution - Assessing Supplier Health / Supplier Development - Ability to learn SAP Fiori workflows and navigation with the expectation to train and support end users. - Experience managing support tickets and reporting on ticket resolution and service performance KPIs. - Train employees on how to effectively use SAP Fiori, ensuring teams understand key workflows, best practices, and system navigation. - Manage and complete help requests, respond to user inquiries, and track the completion of closed support tickets. Procurement Aspects: - Knowledge of purchasing and quoting processes - Evaluating production capacity in a manufacturing environment - Planning of Material / Inventory / Tool / Buffer stocks Manufacturing aspects: - History (breadth and depth) with manufacturing processes - Ability tread/interpret drawings including understanding of GD&T and critical characteristics (KPCs) - Involvement with Process Planning and Production Readiness reviews - Familiarity with Control Plans and Operating/Work Instructions - Exposure to Lean methodologies and tools - Knowledge of material packaging and handling Quality Assurance aspects: - Experience with quality systems and industry standards compliance (including process and material certs) - Knowledge of part qualification requirements (including PPAP/FAI processes) - Understanding proper Measurement/Inspection tool use and requirements - History identifying and resolving part quality and delivery issues - including utilization of formal problem solving tools and NCM requirements - Familiarity with Six Sigma methodologies, tools, terms - General Experience working within AS9100, ISO9001 environments - Creating work instructions - Proficiency using MS office suite Desired Skills: - Self-motivated, disciplined, and organized - Passion for developing technical and business solutions - Ability to persuade and influence without authority - Superior Customer/Supplier interaction - Excellent verbal and written communication skills Physical Requirements & Work Environment: - Work will be performed at supplier sites or remote locations - Substantial amounts of telephone and computer work. - Heavily Regulated Industries with strict adherence to procedures. - Flexibility to meet business deadlines by staying late or arriving early. - Valid driver's license and personal vehicle are required - Ability to rent vehicles, as needed, from major car rental servicers - Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 40 lbs. - Travel requirements: Due to the nature of the work, 100% of travel is required. - Citizenship requirement: Due to the nature of the work, U.S. citizenship is required. Pay Range: "$23-$26 per hour" plus note about compensation decisions. Benefits: list: Full-time (Regular) 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance Short/Long Term Disability Also "Work Requirements" section: location: onsite at supplier locations in Bridgeport, CT or Stamford, CT as well as remotely. Must be able to commute with own transportation. (This overlaps with physical requirements.) We need to avoid duplication. We'll incorporate location into Physical Requirements & Work Environment maybe. We need to decide sections: - About the role: from "Who We Are". - Responsibilities: from "What You Will Do". - Requirements: maybe include citizenship, driver's license, ability to travel, physical requirements (lift 40 lbs, extensive walking), location/commute, etc. - Qualifications: maybe include the detailed experience requirements (Supply Chain, Procurement, Manufacturing, QA, SAP Fiori, MS Office, etc.) - Skills: maybe include desired skills (self-motivated, communication, etc.) - Benefits: list benefits. - Pay: pay range. - Schedule: not explicitly given; maybe we can infer full-time 40 hours? Not given. The posting says "Full-time (Regular)" under benefits but not schedule. We should not create Schedule section unless posting actually states schedule. It does not state schedule explicitly. So we omit Schedule. We must not create sections with placeholder text. So we will not include Schedule. Now produce HTML fragment:

    About the role

    Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries. We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

    Responsibilities

    • Evaluate and ensure supplier produced Aero-Engine parts are delivered by commitment dates as well as identify delivery issues and manage sustainable corrective improvement actions.
    • Make detailed observations, gather part and process data, interpret/analyze that data, ensure closure of engineering questions and part non-conformances.
    • Monitor MRP tools, Production schedules, WIP (shop floor/provided report), and non-conformances against delivery commit dates.
    • Estimate / revise delivery dates.
    • Identify bottlenecks, conduct gap analysis, create mitigation plans, generate and track action items to closure.
    • Work requires the natural ability to easily develop positive, customer-facing, working relationships with designated service providers, engine center staff and program management.
    • Conduct part planning, execution, and verification work.
    • Document, summarize, write reports, and disseminate information per requirements.
    • Review data discrepancies and gaps across multiple systems.
    • Escalate to appropriate channels.

    Requirements

    • U.S. citizenship required.
    • Valid driver's license and personal vehicle required; ability to rent vehicles as needed.
    • Ability to travel 100% of the time.
    • Shop floor environment: extensive walking and ability to lift up to 40 lbs.
    • Must be able to commute to supplier sites in Bridgeport, CT or Stamford, CT (onsite) or work remotely with own transportation.
    • Substantial telephone and computer work; flexibility to meet business deadlines by staying late or arriving early.
    • Heavily regulated industries with strict adherence to procedures.

    Qualifications

    • History of customer‑facing interaction.
    • Familiarity with MRP, production scheduling, delivery estimation, risk analysis, crisis mitigation, and sub‑tier supplier involvement.
    • Experience with warehousing, shipping and distribution.
    • Ability to assess supplier health and drive supplier development.
    • Ability to learn SAP Fiori workflows and navigation, train and support end users, manage support tickets, report on ticket resolution and service performance KPIs.
    • Knowledge of purchasing and quoting processes.
    • Ability to evaluate production capacity in a manufacturing environment.
    • Experience planning material/inventory/tool/buffer stocks.
    • Broad and deep history with manufacturing processes.
    • Ability to read/interpret drawings, including GD&T and critical characteristics (KPCs).
    • Involvement with process planning and production readiness reviews.
    • Familiarity with control plans and operating/work instructions.
    • Exposure to Lean methodologies and tools.
    • Knowledge of material packaging and handling.
    • Experience with quality systems and industry standards compliance (process and material certifications).
    • Knowledge of part qualification requirements (PPAP/FAI processes).
    • Understanding proper measurement/inspection tool use and requirements.
    • History identifying and resolving part quality and delivery issues using formal problem‑solving tools and NCM requirements.
    • Familiarity with Six Sigma methodologies, tools, and terms.
    • Experience working within AS9100 and ISO9001 environments.
    • Ability to create work instructions.
    • Proficiency using MS Office suite.

    Skills

    • Self‑motivated, disciplined, and organized.
    • Passion for developing technical and business solutions.
    • Ability to persuade and influence without authority.
    • Superior customer/supplier interaction.
    • Excellent verbal and written communication skills.

    Benefits

    • Full‑time (Regular)
    • 401(k) with company matching
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Referral program
    • Vision insurance
    • Short‑ and long‑term disability

    Pay

    Pay range: $23‑$26 per hour (compensation based on experience, skills, education, and other job‑related factors).

    We need to ensure we didn't repeat job title heading. We didn't.

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