Delivery Assistant
About the role
The purpose of this classification is to assist with delivery and warehouse activities. The person in this classification will load/unload trucks and assist with the delivery of merchandise to customer's home or business.
Responsibilities
- Places stock on shelves or racks and sets up merchandise and sales promotion displays.
- Performs general maintenance and grounds keeping duties for warehouse and/or store.
- Unloads merchandise from warehouse and freight trucks.
- Ensures safe operations of vehicles by assisting delivery truck drivers with directing trucks into unloading areas.
- Records deliveries on delivery record and submits to appropriate management.
- Loads truck in preparation for daily deliveries; assists with delivery, unloading and set-up.
- OBTAINS customer signature on receipt for pickup or delivery.
- Assists with repossessions of goods.
- Assembles merchandise as required.
- Performs customer service inspections and repairs as needed.
- Maintains cleanliness of store/warehouse interior and grounds and upholds the company’s Delivery Standards.
- Upholds and promotes our H.O.M.E. values: Helping others, developing Ordinary people to do extraordinary things, being a Motivated owner that cares, and Ensuring that excellence is a habit personally and for those entrusted to them to lead.
Requirements
- Jr. High School Diploma; six months experience in distribution or warehouse environment, shipping/receiving or delivering merchandise; or any combination of training, experience and education which provides the required knowledge, skills, and abilities for this position.
Performance Aptitudes
- Data Utilization: Requires the ability to assemble, process and tabulate data according to a prescribed plan.
- Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.
- Equipment, Machinery, tools, and Materials Utilization: Requires the ability to operate equipment, machinery, tools, and/or materials requiring complex and rapid adjustments.
- Verbal Aptitude: Requires the ability to utilize a wide variety of reference and/or descriptive data and information.
- Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; may require the ability to calculate decimals and utilize principles of fractions.
- Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.
- Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in dealing with situations involving repetitive or short cycle operations or duties carried out according to set procedures.
Additional Functions
- Assists in other store departments as required.
- Performs other related duties as required.
Qualifications
- MINIMUM QUALIFICATIONS: Jr. High School Diploma; six months experience in distribution or warehouse environment, shipping/receiving or delivering merchandise; or any combination of training, experience and education which provides the required knowledge, skills, and abilities for this position.
Performance Aptitudes - Continued
- Data Utilization: Requires the ability to assemble, process and tabulate data according to a prescribed plan.
- Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.
- Equipment, Machinery, tools, and Materials Utilization: Requires the ability to operate equipment, machinery, tools, and/or materials requiring complex and rapid adjustments.
- Verbal Aptitude: Requires the ability to utilize a wide variety of reference and/or descriptive data and information.
- Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; may require the ability to calculate decimals and utilize principles of fractions.
- Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.
- Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in dealing with situations involving repetitive or short cycle operations or duties carried out according to set procedures.
Additional Functions - Continued
- Assists in other store departments as required.
- Performs other related duties as required.
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