Delivery Account Operations Associate - Kansas City, MO

Main Responsibilities

• Manage equipment fleet, monitor performance, and coordinate service response.
• Provide on-site helpdesk support and act as point-of-contact for escalations.
• Administer workflow scanning configurations, firmware updates, and device deployment.
• Maintain consumables, parts inventory, and order fulfillment.
• Collaborate with service teams and escalate major incidents as needed.

Requirements

• Prior experience managing a print or equipment fleet environment.
• Familiarity with printers, MFDs, and Local Area Networks (LANs).
• A+ certification or relevant technical training preferred.
• Experience with software/server administration and configuration.
• Proficient in Microsoft Office, basic networking, and device troubleshooting.
• Strong organizational skills, customer service mindset, and communication abilities.

Qualifications

Substantial growth opportunities for future career development within a supportive and collaborative company culture.

Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.

Paid time off, plus holidays and personal days.

Competitive hourly compensation with overtime potential.

A culture that prioritizes flexibility, safety, and work-life balance.

Benefits

• Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
• Paid time off, plus holidays and personal days.
• Competitive hourly compensation with overtime potential.
• A culture that prioritizes flexibility, safety, and work-life balance.

Schedule

Flexible schedule to accommodate client needs.

Pay

Competitive hourly compensation with overtime potential.