Deliver Driver and Team Lead for Home Furnishings Store

About the role

The right person will have experience in safely driving and operating a 26 ft box truck and also experience in home deliveries of large items, like home furnishings.

Responsibilities

• Lead daily delivery operations while working hands-on alongside your team.
• Guide and coach delivery staff, maintain vehicle and safety standards, coordinate with our warehouse and scheduling teams, and ensure every delivery reflects the quality and care our customers expect.
• Support in-home placement, basic assembly, and care of customer property.
• Verify delivery photos are taken, uploaded, and orders are updated in Shopify.
• Coach and support delivery team members through daily feedback and hands-on instruction.
• Share product knowledge, furniture handling expertise, and best practices with the team.
• Confirm vehicles are fueled, clean, inspected, and ready for daily operations.
• Reinforce safe driving practices and proper use of all equipment and mechanical aids.
• Properly use tools like furniture dollies, floor dollies, hand trucks, pallet jacks, moving straps, furniture sliders, etc.
• Model and enforce PPE standards at all times including lift protocols and safe moving techniques in all environments, including in and out of customer homes.
• Inspect, clean, condition, and prepare all furniture prior to delivery.
• Identify and address minor cosmetic issues before items reach the customer.
• Support Monday Floor Moves with the Visuals and Design teams.
• Collaborate with Scheduling, Warehouse, and Design teams to keep operations running smoothly.

Requirements

• Proven reliability, accountability, and a strong work ethic.
• Strong customer service and communication skills.
• Ability to lift, carry, and maneuver items weighing 75+ lbs regularly.
• Comfortable working in warehouse environments, delivery vehicles, and customer homes.
• Valid Class E License or above is required (CDL helpful but not required).
• Prior experience in delivery, warehouse operations, or furniture handling preferred.

Qualifications

• Must pass a pre-employment background check.
• Must successfully pass a Missouri Department of Transportation physical examination for DOT medical certification.
• Requires knowledge of safe moving and material handling practices, including proper use of dollies, hand trucks, pallet jacks, straps, sliders, and lift gates.

Skills

• Leadership and coaching skills.
• Customer service and communication skills.
• Physical stamina and ability to lift heavy items.
• Safe driving practices and proper use of equipment.
• Product knowledge and furniture handling expertise.

Benefits

• Full-time salaried position with consistent weekly hours.
• A supportive, team-oriented work environment where good people thrive.
• Opportunities to grow in a leadership role within our delivery and warehouse operations.
• Employee discount on furniture, home accessories, and more.
• The chance to be part of a locally owned business that genuinely cares about its team and community.

Pay

Full-time salaried position with consistent weekly hours.

Schedule

Consistent weekly hours.