Delicatessen Clerk

Additional Considerations (if Any)

Night & Weekend Shifts Required

Job Description

Job Title: Delicatessen Clerk
Department: Delicatessen
FLSA: Non-Exempt

General Function

This position is responsible for handling food safely, keeping the work area clean and neat, running the department registers, and providing courteous, friendly, and efficient customer service.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

• Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager
• Positions that Report to you: None

Primary Duties And Responsibilities

• Provides prompt, efficient and friendly customer service
• Escorts customers to products they're looking for
• Secures products that are out of reach
• Loads or unloads heavy items
• Makes note of and passes along customer suggestions or requests
• Answers the telephone promptly and provides friendly, helpful service to customers who call
• Takes customer orders at the delicatessen counter
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Reviews orders for the day
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
• Reviews the status and appearance of the food for freshness
• Ensures an adequate food supply is ready and on hand and develops or follows a production list
• Antsips product needs for the department on a daily basis
• Prepares, finishes, and replenishes product as necessary
• Checks in product, puts product away, and may review invoices
• Runs the department registers and receives payment, makes change, etc., where applicable
• Removes trash in a timely manner
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress
• Reports to work when scheduled and on time

Secondary Duties And Responsibilities

• Washes dishes as necessary
• Orders product and supplies as necessary
• Delivers orders as needed
• Pricess products for customers as necessary
• Assists in other areas of store as needed
• Performs other job related duties and special projects as required

Knowledge, Skills, Abilities And Worker Characteristics

• Must be able to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing
• Must be able to solve arithmetic calculations involving fractions, decimals and percentages

Education And Experience

• Less than high school or equivalent experience
• Six months or less of similar or related work experience

Physical Requirements

• Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects
• Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with our without correction, color vision, depth perception and field of vision
• Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions

Working Conditions

• This position is exposed to dust, noise, equipment movement hazards, and electrical shock on a daily basis
• Has occasional exposure to temperature extremes and cleaning chemicals/solvents
• This is a fast paced work environment

Equipment Used To Perform Job

• Telephone, fax, copier, intercom system, computer, calculator, kitchen utensils, hot wrapping machine, garbage disposal, trash compactor, cardboard compactor, box cutter, slicer, scales, delivery van, pallet jack, hot wrapper, and knives

Contacts

• Daily contact with the general public and customers
• Contact with federal/state governmental or regulatory agencies regarding inspections

Employment is contingent upon the successful completion of a pre employment drug screen.