Deli Team Member
Refuel Operating Company, LLC (“Refuel”) is a fast-growing convenience store and fuel operator dedicated to providing great service, fresh food, and a welcoming experience for every guest. Backed by strong growth and a people-first culture, Refuel offers team members the opportunity to build rewarding careers in a supportive environment that values integrity, teamwork, and community.
About the role
The Deli Team Member plays a key role in delivering exceptional customer service and maintaining a clean, safe, and inviting food service area. This position is responsible for preparing and serving fresh, high-quality food, ensuring all products meet Refuel brand standards, and supporting the overall efficiency of deli operations. Deli Team Members represent the Refuel brand through friendly interactions, attention to detail, and consistent execution of food safety and quality standards.
This is an hourly, non-exempt position available full-time or part-time depending on availability. The role requires flexible availability, including evenings, weekends, and some holidays. Weekly hours will vary depending on business needs.
Responsibilities
- Provide friendly, prompt service while preparing food per recipes and brand standards.
- Maintain a clean, safe, and sanitary food prep and service area.
- Follow all food safety, handling, and cash-handling procedures.
- Stock, rotate, and display products to ensure freshness and appeal.
- Assist with vendor deliveries, sales promotions, and suggestive selling.
- Report safety concerns or customer issues to management and maintain a professional appearance.
- Maintain punctuality, proper uniform, and a professional appearance.
- Adhere to the Company’s established policies and procedures as outlined in the Employee Handbook.
Requirements
- Strong customer service and communication skills with a friendly, helpful attitude.
- Reliable, punctual, and able to work both independently and as part of a team.
- Organized and efficient with the ability to multitask in a fast-paced environment.
- Honest, dependable, and willing to learn new tasks and take initiative.
- Must be able to stand during the entire work shift.
- Must be able to work in a cooler at a temperature of 35 degrees for up to 30 minutes.
- Must be able to lift 50 lbs.
- Must have visual acuity to check identification and process money orders.
- Must be able to tolerate gas fumes and cleaning products.
- Must be able to climb a ladder to clean windows.
- Must be able to travel up to 10%.
- Maintain required food handler or safety certification.
Qualifications
- Previous retail, food service, or customer service experience.
- On-the-job training is provided for all new team members.
Benefits
- Competitive pay rate with a raise after 90 days.
- Daily Pay access.
- Discounted gas.
- Free drinks & food discounts.
- 401K.
- Referral bonuses.