Deli Manager

About the role

The Deli Manager plays a key role in helping customers make healthy food choices by providing excellent customer service through managing and leading one of the busiest teams in our store. This position involves managing and merchandising the department for maximum productivity and profit, coordinating production, sales, and teamwork, and ensuring the finest quality of product and highest level of service.

Responsibilities

• Manage and merchandise the deli department to achieve productivity and profit goals.
• Order and manage inventory controls, ensuring product quality and availability.
• Coordinate production, merchandising, and sales through planning, direction, goal setting, and communication.
• Lead and engage team members through coaching, feedback, and one-on-one development discussions.
• Complete bi-annual performance reviews and make recommendations on merit increases.
• Recruit, hire, and make promotion/transfer decisions in collaboration with the Store Manager.
• Address team member concerns and take corrective actions, including collaboration with HR for performance management.
• Create and adjust schedules to ensure maximum productivity and efficiency.
• Communicate standards, expectations, policy changes, and product knowledge to team members.
• Manage product orders, receiving, and storage.
• Operate and maintain deli equipment, ensuring safe working conditions.
• Ensure compliance with health, safety, and sanitation guidelines and regulations.
• Track weekly sales reports and manage department inventories to meet customer requirements and gross profit goals.
• Work closely with Store Manager, Assistant Store Manager, and Assistant Deli Manager to ensure store and department success.
• Serve as a Key Carrier for the store and/or act as Manager on Duty (MOD) as needed.

Requirements

• At least 18 years of age with 2 years of supervisory experience and 2 years of deli department experience; or an acceptable combination of experience.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
• Outgoing and friendly behavior with a positive attitude toward team members and customers.
• Strong communication skills, both written and verbal, with the ability to take and give direction in a team environment.
• Strong focus on detail, analytical, and problem-solving skills.
• Strong organization and planning skills; ability to prioritize and handle multiple tasks.
• Food Safety certification and knowledge of federal, state, and company regulations for product freshness, food safety, weights and measures, store safety, employee safety, refrigeration, and sanitation.
• Ability to lift and carry product weighing up to 70 lbs., from 4” to 60” for a distance up to 20 feet without mechanical assistance for up to 4 hours.
• Ability to stand for up to 4 hours continuously, for a total of 8 hours per shift.
• Operate slicers, wrapping, and cooking equipment, and assist in maintaining all equipment in safe working condition.

Benefits

• Competitive pay.
• Sick time plan to support you or your immediate family’s health.
• Vacation accrual plan.
• Opportunities for career growth.
• 15% discount for you and one other family member on all purchases at Sprouts.
• Flexible schedules.
• Employee Assistance Program (EAP).
• 401(K) Retirement savings plan with a generous company match.
• Company-paid life insurance.
• Contests and appreciation events throughout the year.
• Bonus based on company and/or individual performance (eligibility requirements apply).
• Affordable benefit coverage, including medical, dental, and vision (eligibility requirements apply).
• Health Savings Account with company match (eligibility requirements apply).
• Pre-tax Flexible Spending Accounts for healthcare and dependent care (eligibility requirements apply).
• Company-paid short-term disability coverage.
• Paid parental leave for both mothers and fathers.
• Paid holidays.
• DailyPay: Access earned wages before payday at no extra cost.