Deli Manager

Pay

Pay range: $21.50 – $32.00 per hour.

About the role

Oversees the Deli operation of the store to ensure that all budgeted financial objectives and departmental product quality and presentation standards are achieved to promote optimal opportunity for sales. Ensures that all corporate and state sanitation procedures and regulations are met. Supervises and directs the work of Deli personnel within the department. Provides fast, friendly, helpful and efficient service to all Price Chopper customers.

Responsibilities

Manage day‑to‑day department operations

• Ensure proper supervision of department staff.
• Responsible for appropriate scheduling and staffing to satisfy business needs.
• Ensure all associates adhere to Federal and State laws, corporate policies and procedures related to safety/sanitation.
• Responsible for hiring, training, and development of all departmental staff.
• Document performance issues and recommend disciplinary actions as needed.
• Ensure all associates follow company dress code.
• Ensure each associate provides the highest level of fast, friendly, and efficient customer service, exhibits C.H.O.P.S. behaviors, and adheres to 5S standards at all times.
• Understand and follow the corporate code of conduct.

Financial accountability

• Monitor, control, and achieve pre‑established financial results for the department, including:
• Payroll
• Sales
• Gross profit
• CTO
• Shrink
• Inventory levels

Merchandising

• Ensure products are displayed per corporate planograms and special programs.
• Express complete knowledge of department products to customers.
• Maintain proper shelf and display conditions.
• Ensure proper stock levels, especially sale items.
• Ensure proper item rotation.
• Ensure department conforms with all corporate, Federal, and State signing policies and regulations.

Food preparation & compliance logs

• Prepare in‑store items consistent with Prepared Foods Program (e.g., roaster chickens, side orders).
• Maintain cold case logs, hot food logs, and cooling logs consistent with store policy.

Other duties

• Perform other related duties as assigned by management and adhere to all company policies and procedures.

Qualifications

Minimum qualifications

• Must be at least 18 years of age.
• Ability to manage others and demonstrate follow‑through to achieve desired results and objectives.
• Basic literacy.
• Strong communication skills.
• Satisfactory performance reviews.
• Basic computer skills.

Education and experience

• High school degree or equivalent.
• 3+ years of related experience.

Physical requirements

• Exposure to hot environment: occasional (1–3 hours)
• Exposure to cold environment: occasional (1–3 hours)
• Standing: constant (5–8 hours)
• Walking: constant (5–8 hours)
• Grasping/finger movement & dexterity (left/right hands): constant (5–8 hours)
• Bending: frequent (3–5 hours)
• Twisting: frequent (3–5 hours)
• Pivoting: frequent (3–5 hours)
• Squatting/kneeling: occasional (1–3 hours)
• Pushing/pulling: occasional (1–3 hours) up to 50 lbs
• Lifting: frequent (3–5 hours) up to 25 lbs
• Lifting: occasional (1–3 hours) up to 50 lbs

Equipment used

• Register
• Phone
• Computer applications
• Calculator
• Scales
• Knives
• Slicers
• Dolphin case cutters
• Marking guns
• Serving utensils
• Cooking equipment