Deli Manager
Location: Seattle (Green Lake Aurora) – 7504 Aurora Ave
About Us
Our Vision: To inspire and advance the health and well-being of people, their communities and our planet.
Our Mission: We ensure that good food nourishes the communities we serve, while cultivating vibrant local, organic food systems.
Our Values: We foster high standards, act with integrity, embrace stewardship, take action because we care, collaborate, demonstrate kindness, focus on the customer, instill trust, and value diversity. Leaders are also expected to build effective teams, ensure accountability, and inspire others.
Responsibilities
- Sets the standard for excellent, professional customer service
- Participates in Store Operations Committee (SOC)
- Manages deli department operations, including scheduling, budgeting, inventory, gross profit, and staffing
- Ensures department compliance with all food safety expectations and requirements
- Maintains a schedule within budget restrictions
- Achieves gross profit at expected percentage target
- Keeps productivity in line with current standards
- Monitors all areas involving budgeting, labor, and ordering
- Organizes day of inventory and days leading up to it
- Provides leadership, coaching, direction, and development to all deli staff
- Develops deli product knowledge, both in specialty foods and prepared foods
- Mentors and facilitates training of staff
- Interviews new candidates and manages staffing responsibly within department budgets
- Ensures department sanitation, cleanliness, and safety standards are met
- Looks ahead to possible opportunities for growth and change in shopping patterns
Requirements
- Proven ability to provide excellent, professional customer service
- Successful experience in managing high-volume food service, including a background and knowledge in prepared and specialty foods
- High level of awareness of health and safety codes and the ability to implement systems to maintain compliance
- Strong production cooking, recipe development, and kitchen management experience
- Demonstrated organizational and planning skills
- Computer knowledge and skills including Microsoft Office programs
- Schedule writing experience
- Ability to multitask on an ongoing basis
- Excellent leadership, teambuilding, and communication skills
- Demonstrated creative thinking and problem-solving skills
- Flexible schedule with availability to work evenings and weekends
- Willingness to accommodate transferring between PCC locations as needed
- Ability to meet physical demands including standing, bending, twisting, repetitive motion, and lifting 10–40lbs regularly
- A current Food Worker Card from the Washington State Department of Health is required
- If hired, a Certified Food Protection Manager certification (e.g., ServSafe) is required (paid for by PCC)
- If hired, a CPR/First Aid Certification is required (paid for by PCC)
Benefits
- Medical, vision, dental, life insurance
- Short-term disability, long-term disability, parental leave
- Paid Time Off (PTO)
- 6 paid holidays per year
- 401(k) profit-sharing contribution
- Discounted ORCA pass
- Staff discount on in-store purchases
- Flexible Spending Account (FSA)
- Free Co-op membership
- Bereavement leave
- Employee Assistance Program
For more details, visit the PCC Benefits Page.
Pay
Starting wage range: $80,200–$87,350/year, depending on experience. Bonus eligible.
Work Environment
Work occurs in an office, a variety of off-site environments, and in a grocery store environment which includes wet and slippery surfaces, moderate noise levels, and temperature extremes in coolers, freezers, and outdoor settings. There may be exposure to certain allergens and/or chemicals.
In accordance with the Americans with Disabilities Act and other applicable laws, we provide reasonable accommodations to qualified applicants and employees with disabilities.