Deli Manager

Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving. Position Purpose The Service Deli Manager is responsible for leading all aspects of the Service Deli Department to ensure exceptional customer service, food safety compliance, product quality, sales growth, profitability, and team development. This position oversees daily department operations, manages inventory and labor, drives merchandising execution, and develops a high-performing team dedicated to delivering fresh, high-quality prepared foods and deli products. Key Responsibilities Department Operations Oversee the daily operations of the Service Deli Department.Ensure department standards for cleanliness, organization, safety, and food quality are consistently maintained.Execute company programs, promotional events, and operational initiatives.Maintain department readiness with appropriate inventory levels and product availability.Monitor department performance and implement operational improvements to increase efficiency and customer satisfaction. Customer Service Deliver and promote exceptional customer service throughout the department.Assist customers with product selection, catering requests, special orders, and product knowledge questions.Resolve customer concerns promptly and professionally.Foster a customer-focused culture that drives satisfaction, loyalty, and repeat business.Ensure associates provide friendly, knowledgeable, and efficient service. Food Production & Product Quality Oversee preparation, production, packaging, and presentation of deli products.Ensure all products meet company standards for quality, freshness, and appearance.Monitor production levels to support sales demand while minimizing waste.Ensure proper rotation, dating, labeling, and storage of all products.Maintain attractive service cases and prepared food displays throughout operating hours. Merchandising & Sales Plan and execute merchandising programs, displays, and promotional activities.Maintain accurate pricing, signage, and promotional execution.Monitor sales trends and customer demand to maximize sales opportunities.Ensure service cases, displays, and grab-and-go selections remain full and visually appealing.Support catering and special event sales opportunities when applicable. Inventory Management & Shrink Control Manage inventory levels to support sales while minimizing waste and shrink.Order products, supplies, and ingredients based on business needs and sales forecasts.Conduct inventory counts and maintain accurate records.Monitor product movement and identify opportunities to improve inventory productivity.Implement shrink reduction strategies through effective production planning and inventory management. Food Safety & Regulatory Compliance Ensure compliance with all food safety, sanitation, health, and regulatory requirements.Monitor department sanitation practices and cleaning schedules.Ensure proper cooking, cooling, holding, and storage procedures are followed.Maintain temperature logs and food safety documentation as required.Train associates on food safety, sanitation, and safe food handling practices. Leadership & Team Development Recruit, train, coach, and develop department associates.Set clear expectations and provide ongoing performance feedback.Create schedules that align labor resources with business needs.Promote teamwork, accountability, and associate engagement.Support succession planning and employee career development opportunities. Financial Accountability Manage labor expenses and department operating costs.Monitor sales, gross profit, shrink, and productivity performance.Develop action plans to improve financial and operational results.Achieve departmental sales and profitability goals.Identify opportunities to improve efficiency while maintaining service and quality standards. Safety & Compliance Ensure compliance with company policies, procedures, and workplace safety standards.Maintain a safe and organized working environment.Ensure associates are properly trained on equipment operation and safety procedures.Address safety concerns and operational issues promptly.Promote a culture of safety and accountability throughout the department. Qualifications High school diploma or equivalent required.Previous deli, food service, restaurant, or retail management experience preferred.Prior leadership or supervisory experience preferred.Knowledge of food safety, food preparation, inventory management, and merchandising principles.Strong leadership, communication, and organizational skills.Ability to manage multiple priorities in a fast-paced environment.Basic computer, scheduling, and reporting skills. Physical Requirements Ability to stand and walk for extended periods.Frequent lifting, carrying, pushing, and pulling of products and supplies up to company standards.Ability to work in refrigerated, kitchen, and food preparation environments.Frequent bending, reaching, kneeling, and repetitive hand movements.Ability to safely operate slicers, ovens, fryers, mixers, scales, and other department equipment. Key Competencies LeadershipCustomer FocusTeam DevelopmentFood Safety ComplianceProduct Quality ManagementMerchandising ExcellenceInventory ManagementFinancial AcumenOperational ExcellenceCommunicationAccountabilityResults Orientation The Service Deli Manager plays a vital role in delivering fresh, high-quality prepared foods and exceptional customer service while driving department sales, ensuring food safety compliance, developing associates, and maintaining operational excellence that contributes to overall store success. We Also Provide a Variety Of Benefits Including Competitive wages paid weekly Access to up to 50% of your earned wages before payday, via our partnership with StreamAssociate discountsHealth and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI BenefitsLeaders invested in your training, career growth and developmentAn inclusive work environment with talented colleagues who reflect the communities we serve Our Values – Click below to view video: ACI Values