DELI/LEAD CLERK
Kroger · Milwaukee, WI · 1 mo ago
On-siteManagementFull-time
About the role
Establish and maintain a safe and clean environment that encourages customers to return. Achieve sales and profit goals established for the Deli department, and monitor and control all established quality assurance standards.
Responsibilities
- Promote trust and respect among associates.
- Communicate company, department, and job specific information to associates.
- Collaborate with associates and promote teamwork to help achieve company and store goals.
- Establish performance goals for department and empower associates to meet or exceed targets.
- Train and develop associates on performance of their job and participate in the performance appraisal process.
- Adhere to all local, state and federal laws, and company guidelines.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Slice deli meats and cheeses to customers’ requests using proper deli equipment.
- Offer product samples to help customers discover new items or products they inquire about.
- Inform customers of deli specials.
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
- Recommend deli items to customers to ensure they get the products they want and need.
- Use all equipment in deli such as the fryer, rotisserie, heat lamps, and ovens according to company guidelines.
- Prepare foods according to the food temperature logs and follow cooking instructions.
- Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect the Deli.
- Aid in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
- Aid in planning, organizing and supervising the inventory process.
- Train department associates on inventory/stocking and Computer Assisted Ordering.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
Qualifications
- Minimum high school education or equivalent preferred.
- Management experience preferred.
- Retail experience preferred.
- Deli experience preferred.
Skills
- Effective communication skills.
- Basic math knowledge.
Benefits
See what's included in our comprehensive benefits package. Learn more about our benefits and eligibility here: [Insert link to benefits page].
Pay
Compensation details will be provided during the interview process.
Schedule
Hours and schedule details will be provided during the interview process.
Contact Information
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location’s management.