Deli Lead

About the role

The Deli Lead assists in overseeing Deli operations including front of house service, retail merchandising and production cooking. They provide mentorship and coaching to deli staff, including setting the standard for excellent customer service.

Our Culture

Our Vision: To inspire and advance the health and well-being of people, their communities and our planet. Our Mission: We ensure that good food nourishes the communities we serve, while cultivating vibrant local, organic food systems. Our Values: We foster high standards, act with integrity, embrace stewardship, and take action because we care.

Responsibilities

• Providing and modeling excellent, professional customer service and mentoring staff in this area
• Assisting in overseeing deli operations which includes front of the house service, retail merchandising, and production cooking
• Managing the department in the absence of the Deli Manager
• Providing direction, supervision, hands-on coaching, and mentorship to deli staff
• Participating in production cooking, as needed
• Participating in department planning with the Deli management team, including budgeting, product mix, and scheduling
• Mentoring and training staff to ensure that department sanitation, cleanliness and safety standards are met
• Gaining thorough knowledge of all Deli products and Deli services
• Ensuring department sanitation, cleanliness and safety standards are met

Qualifications and Skills

• Proven ability to provide excellent, professional customer service
• Experience in retail operations including a background in and knowledge of prepared specialty foods and products
• At least 1 year of management experience required
• A high level of awareness of health and safety codes and the ability to implement systems to maintain compliance
• Strong production cooking, recipe development, and kitchen management experience required
• The ability to demonstrate organizational and planning skills
• Computer knowledge and skills including Microsoft Office programs
• The ability to multitask on an ongoing basis
• Excellent leadership, teambuilding, and communication skills
• Demonstrated creative thinking and problem solving skills
• Flexible schedule with availability to work evenings and weekends
• Must be able to meet physical demands including standing, bending, twisting, repetitive motion, and lifting 10–40lbs regularly
• A current Food Worker Card from the Washington State Department of Health is required
• If hired into this role, a Certified Food Protection Manager certification (for example ServSafe) is required (paid for by PCC)
• If hired into this role, a CPR/First Aid Certification is required (paid for by PCC)
• Must be at least 18 years of age

Benefits

• Additional $1.50/hour Night Differential when applicable
• Medical, Vision, Dental, Life Insurance, Short Term Disability, Long Term Disability, Parental Leave
• Vacation Accrual – 0.06 hours per hour worked during the first 2080 hours of employment
• Sick Accrual – 0.033 hours per hour worked (Includes Union, State, and City Accrual Rates)
• Pension through UFCW 3000
• Discounted ORCA Pass
• Staff Discount on In-Store Purchases
• PCC Cooking Classes Discount
• Free PCC Co-op Membership
• Bereavement Leave
• Employee Assistance Program

Pay

Starting Wage: $32.15/hour