Deli Clerk

Position Summary

Deli personnel assist the customers with their requests for a variety of meat and cheese while providing excellent customer service.

Essential Duties And Responsibilities

• Avoid customers to be taken care of by answering questions regarding products sold within the department
• Remain knowledgeable about the products sold within the department
• Cut, slice, weigh and package deli items pursuant to customers’ requests
• Lift and carry merchandise back and forth between display coolers, countertops, slicers, cutting boards, refrigerators and freezers
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action. Rotate product by date to maintain freshness
• Maintain refrigerated cases with appetizing displays of products for sale
• Keep work area clean, orderly, and free from safety hazards; Maintain awareness of floor conditions; ensure all safety measures are taken to protect customers, vendors and employees
• Wash, sanitize, and store knives and other department utensils and equipment properly
• Use and maintain all equipment in meat department according to company guidelines (refrigerators, freezers, slicers, etc.,); report any equipment malfunctions to manager
• Maintain all requirements for a sanitary work area to keep food safe from contamination; adhere to department procedures with all aspects of federal, state, local and company health, safety and sanitation codes
• Complete all required cleaning procedures including, but not limited to hosing down the floor, cleaning countertops, slicers, etc.
• Report all accidents promptly according to company procedures
• Attend and participate in departmental and store meetings
• Punctuality and good attendance in compliance with company policies
• Perform other work-related duties as required to accomplish the objectives of the position

Secondary Duties And Responsibilities

• Absorb with back room production as needed (wrapping and / or packaging)
• Label, stock and inventory department merchandise
• Stay current with present, future, seasonal and special ads
• Absorb with Meat and Seafood areas when needed
• Absorb with unloading and / or verifying merchandise off meat delivery trucks when needed

Minimum Requirements

• Educational and/or Experience Requirements: High school diploma or general education degree (GED), minimum of 18 years of age and previous deli experience or training required
• Competencies, Skills and/or Qualifications: Ability to properly use department equipment such as knives, scale, slicer, etc., to accomplish the essential duties of the position; Possess adequate knife handling skills; Ability to read, write and speak English and Spanish preferred; Ability to understand and follow instructions in both English and Spanish preferred; Ability and willingness to effectively present information and respond to questions in one-on-one and small group situations with managers, co-workers and customers; Very good interpersonal skills; Takes responsibility for own actions; Ability to work hours and days scheduled, including holidays and weekends; Basic math and numerical skills required including weights, measures and identifying product codes; Ability to apply common sense understanding to carry out instructions in written, oral or diagram form; Demonstrates accuracy and thoroughness

Physical Demands

• While performing the duties of this job, the employee is regularly required to Stand and walk
• Use fingers and hands
• Reach with hands and arms
• Use repetitive motion with hands and arms
• Talk and hear
• Use sense of smell
• Close vision, have eye-hand coordination and peripheral vision
• Carry, lift and/or move departmental products and merchandise
• Push and pull carts of departmental products and merchandise
• Stoop or bend at the waist
• Twist back and/or neck
• Crouch or bend at the knees
• Sit
• Climb or Balance

Work Environment

• The individual performs duties in a grocery store environment. He or she maintains frequent contact with supervisors, employees and customers.
• The noise level in the work environment is low to moderate.
• In this position, there is the frequent use of gloves, knives, meat and cheese slicers, wrapping device, case cutters, stock cart, refrigerators, freezers, coolers, and cleaning supplies and equipment.
• Floor surfaces may get slippery therefore caution and safety is mandatory.
• Proper attire is required to tolerate freezing temperatures when retrieving merchandise from freezer.