DELI/CLERK

About the role

The Role Of a Deli Clerk A Kroger Deli Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same. As a Deli team member, you will establish and maintain a safe and clean environment that encourages our customers to return. Deli Clerk assists the department manager in reaching sales and profit goals established for the department and monitors all established quality assurance standards. Most importantly, as a Deli team member you should demonstrate Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Create an outstanding customer experience through exceptional service
• Establish and maintain a safe and clean environment
• Achieve and monitor department sales and profit goals
• Monitor quality assurance standards
• Model and promote Kroger's core values
• Prepare food items for the cold case, fresh pack, salad, and hot bars per customer requests
• Measure, prepare, and mix ingredients according to recipes
• Ensure all deli items are labeled, dated, covered, rotated, and monitored for quality and freshness
• Gain and maintain knowledge of products sold within the deli department
• Respond to customer questions and make product suggestions
• Provide excellent customer service, addressing customer needs in a timely and effective manner
• Adhere to food safety regulations and guidelines

Requirements

• Outstanding customer service skills
• Desire to gain an understanding of food production and basic cooking techniques
• Effective communication skills and willingness to work as part of a team
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency
• Good basic math skills
• Ability to obtain a current food handlers permit once employed

Qualifications

Most positions require a high school diploma or equivalent. Some positions may require a GED or additional education or certifications.

Skills

• Customer service skills
• Basic cooking techniques
• Effective communication skills
• Teamwork
• Math skills
• Food safety knowledge

Benefits

Comprehensive Benefits: Healthcare, Emotional, Financial, and More: The Kroger Family of Companies offers a wide range of health care coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, to associates through company plans or collective bargaining agreement plans. Paid time off such as vacation and sick leave. Associates have access to free, confidential financial and emotional counseling through our Employee Assistance Program and Goldman Sachs Ayco collaboration. Our Associates save on Kroger purchases, including discounts on Our Brands and more! We offer our associates up to $21,000 in tuition reimbursement over their career, through our industry-leading Continuing Education program.

Pay

Compensation and benefits are competitive and commensurate with experience. Specific details are provided in the job description.

Schedule

Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.