DELI/ASST DEPT LEADER

Responsibilities

• Promote trust and respect among associates, with a positive attitude
• Communicate company, department, and job specific information to associates
• Establish department performance goals and empower associates to meet or exceed targets through teamwork
• Create an environment that enables customers to feel welcome, important and appreciated
• Answer questions regarding products sold within the department and throughout the store
• Respond to questions, make suggestions, and locate products
• Inform customers of produce specials and offer product samples
• Review/inspect products for quality and freshness and take appropriate action
• Create and execute sales promotions in partnership with store management
• Inform and educate department associates about current, upcoming and special in-store promotions
• Implement the period promotional plan for the department
• Prepare and submit seasonal critiques for the sales and merchandising supervisor
• Assist management in preparing the store/department budget, expense control, profit and loss reviews
• Plan and organize the inventory process, maintain an awareness of inventory/stocking conditions, note any discrepancies
• Train department associates on inventory/stocking and Computer Assisted Ordering (CAO)
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment
• Notify store management of any items in need of repair and of customer or employee accidents
• Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud
• Adhere to all local, state and federal laws, and company guidelines
• Work cooperatively in high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Qualifications

• Excellent oral/written communication skills
• Knowledge of basic math (counting, addition, subtraction)
• Current food handlers permit once employed