Deli Associate FT

About the Role

Assists in the daily operations of the bakery department. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable, and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team.

Responsibilities

• Service (60%)
  • Creates an environment that enables customers to feel welcome, important, and appreciated to increase customer confidence and loyalty.
  • Delivers daily conditions that meet company expectations for product availability, freshness, quality, and value.
  • Offers product samples, answers product questions, and assists customers in finding or suggesting products.
  • Ensures customer requests and special orders are fulfilled.
• Leadership (20%)
  • Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job-specific information.
  • Adheres to all local, state, and federal laws, and company guidelines.
• Financial (10%)
  • Maintains awareness of inventory/stocking conditions and reports discrepancies.
  • Reviews/inspects products for quality and freshness and takes appropriate action with those items.
  • Prepares, packages, labels, and displays products for sale.
  • Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink.
  • Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperature logs per policy.
• Compliance/Safety (10%)
  • Ensures company standards for safety, proper food handling practices, sanitation, and productivity are maintained.
  • Adheres to all regulatory compliance requirements pertaining to food safety, USDA, Country of Origin Labeling (COOL), and Department of Agriculture (DOA).
  • Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access.
  • Reinforces safety programs by complying with safety procedures and inspecting and identifying unsafe conditions to report to store management.
  • Notifies management of customer or employee accidents.
  • Reports all safety risks, issues, and illegal activity, including robbery, theft, or fraud.
  • Ensures adherence to wage and hour policies and regulations.
  • Cultivates a culture of safety within the store.
  • Ensures self and all associates are working safely and have received necessary safety training.
  • Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized as required.
  • Ensures equipment is in good repair; reports and assists with remediation (e.g., lock out/tag out of equipment) of safety hazards within the department.
• Performs other job-related duties as assigned.

Requirements

• Must be 18 years of age.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.
• Strong customer service skills.
• Exceptional interpersonal, motivational, and communication skills.
• Ability to operate deli equipment (e.g., slicer, oven, scale, knives, box cutter, and pricing gun) according to company guidelines.

Qualifications

• Education: High School diploma or GED (preferred).
• Language: English (required), Spanish (preferred).
• Experience: 0–3 years of relevant experience.

Physical Demands & Working Conditions

While performing the essential functions of this position, the employee is regularly required to:

• Stand or walk on various types of flooring.
• Utilize manual dexterity, talk, see, hear, smell, and perform repetitive movements with both hands and/or both feet.
• Frequently reach at waist level or overhead, carry, push, or lift loads up to 50 lbs.
• Occasionally sit, balance, stoop, kneel, crouch, and climb up to 10 ft.
• Work in indoor, outdoor, cold, freezing, heated, and wet/humid conditions.
• Frequently twist back and/or neck, walk on slippery or cluttered floors, work with hazardous equipment, and be exposed to sharp objects.
• Occasionally be exposed to loud noise, skin irritants, nuisance dust, fumes, sprays, hazardous cleaning solutions, and other toxins.

Required Equipment: Cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, material handling equipment (e.g., racks, carts, pallet jacks, shopping carts), general hardware tools (e.g., ladder, pliers, wire cutters), powered cutting equipment (e.g., slicers, saws, grinders), various knives, ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment.

Personal Protective Equipment: Goggles, gloves (including cutting, fryer, and oven gloves), back brace.

Physical Requirements: Pulling up to 250 lbs, lifting up to 50 lbs.

Schedule

Varied shifts.