Deli Associate FT

About the role

Assists in the daily operations of the bakery department. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team.

Responsibilities

• Service (60%) – Creates an environment that enables customers to feel welcome, important and appreciated to increase customer confidence and loyalty. Delivers daily conditions that meet the company’s expectations for at-shelf product availability, freshness, quality and value. Offers product samples, answers product questions and assists customers in finding or suggesting products. Ensures customer requests and special orders are fulfilled.
• Leadership (20%) – Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job-specific information. Adheres to all local, state, and federal laws, and company guidelines.
• Financial (10%) – Maintains awareness of inventory/stocking conditions and reports discrepancies. Reviews/inspects products for quality and freshness and takes appropriate action. Prepares, packages, labels, and displays products for sale. Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink. Ensures product is held at proper temperature per food safety guidelines and retains documentation of temperature logs per policy.
• Compliance/Safety (10%) – Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, USDA & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes product recalls and withdrawals timely while securing and removing items from customer access. Reinforces safety programs by complying with safety procedures and inspecting/identifying unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risks, issues, and illegal activity including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (e.g., lock out/tag out of equipment) of safety hazards within the department.
• Performs other job-related duties as assigned.

Qualifications

• Education: High School / GED required
• Languages: English required; Spanish preferred
• Experience: 0–3 years supervisory experience minimum
• Other requirements: Must be 18 years of age. Authorization to work in the United States or ability to obtain the same. Successful completion of pre-employment drug testing and background check.

Skills

• Strong customer service skills
• Exceptional interpersonal, motivational and communication skills
• Operate deli equipment (e.g., slicer, oven, scale, knives, box cutter and pricing gun) according to company guidelines

Physical demands & working conditions

• Physical demands: Regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. Frequently required to reach at waist level or overhead, carry, push, or lift various loads up to required weights. Occasionally required to sit, balance, stoop, kneel, crouch and climb up to 10 ft.
• Working conditions: May be exposed to indoor, outdoor, cold, freezing, heated, and wet/humid working conditions.
• Safety risk factors: Frequently required to twist back and/or neck, walk on slippery or cluttered floor surfaces, work with hazardous equipment and be exposed to sharp objects. Occasionally exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins.
• Pulling requirement: 250 lbs.
• Lifting requirement: 50 lbs.

Equipment

• Overall required equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment (racks, carts, pallet jacks, shopping carts)
• Department-specific required equipment: general hardware tools (ladder, pliers, wire cutters), powered cutting equipment (slicers, saws, grinders), various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment
• Preferred equipment: baler/compactor, box cutter
• Personal protective equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace

Schedule

Varied shifts. Occasional overnight travel.