Deli Associate

About the role

Opportunity for promotion*

Established in 1929, Heinen’s is a leading, family-owned grocery retailer known for its premium-quality products and outstanding customer service. Now in its fourth generation of family leadership, Heinen’s operates 23 locations – 18 in the Cleveland, Ohio area and 5 in the Chicago, Illinois market – supported by two distribution warehouses, a food production facility, and a corporate office located in Warrensville Heights, Ohio. Our culture is rooted in an associate-first philosophy, placing a strong emphasis on the well-being, development, and quality of life of every team member. We offer competitive compensation, professional development and leadership training programs, paid time off, and flexible scheduling designed to promote a healthy work-life balance.

• Professional Appearance - Ensure you present yourself, your team, your products and your department in support of our Brand.
• Acknowledge - Acknowledge customers with a smile and eye contact.
• Evaluate - Develop the habit of evaluating store conditions on a continuous basis using our 5-Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.
• Thank - Thank each other for a job well done to reinforce positive behaviors and attitudes to support your team.
• Engage - Engage customers when appropriate.

Responsibilities

• Prioritizes daily work based on varying business needs.
• Acquires and shares knowledge of Deli Department.
• Coordinates product orders using effective pars and planning.
• Collaborates with team members to complete daily tasks as needed, including scanning and recording shrink, order writing, stocking, rotating, and merchandising.
• Monitors and maintains all food handling and temperature standards.
• Attends required corporate meetings and training classes.
• Complies with all personal and food safety company standards.
• Performs other duties as assigned.

Qualifications

• Excellent written and verbal communication skills.
• Complies with all company policies and standards.
• Demonstrated sense of urgency and the ability to work independently to achieve daily tasks.
• Able to work with minimal supervision.
• Production driven with the ability to work continuously on repetitive tasks, while standing.
• Able to frequent lift and/or move up to 50 lbs.
• Able to work the number of hours required to meet company objectives, with the understanding that occasionally business needs will require additional time.
• Able to work the non-traditional five-day work schedule, including Saturday, Sunday, and evenings.
• Occasionally exposed to extreme conditions, hot or cold.

Benefits

• Retirement Plan - Company-sponsored 401k plan for eligible full-time and part-time associates. 5% company match.
• Healthcare Benefits - Medical and Pharmacy coverage for full-time associates. Flexible Spending and Health Savings Account options, as well as Commuter Benefit options.
• Company-provided Dental and Vision coverage for full-time and part-time associates.
• Paid Time Off - Paid Time Off, including paid sick time.
• Insurance - Company-paid life, short and long-term disability insurance.
• Work-Life Balance - Flexible schedules. Biweekly scheduling for better work predictability.
• Growth and Development - Daily professional development and growth opportunities, including leadership development for all associates.
• Wellbeing - Company-provided associate assistance program. Family, Parental and Personal Leave options.

Schedule

Working Hours Will Fall In Monday-Friday: 7am-8:30pm Saturday-Sunday: 7