Deli Associate

Company Overview

Established in 1929, Heinen’s is a leading, family‑owned grocery retailer known for its premium‑quality products and outstanding customer service. Now in its fourth generation of family leadership, Heinen’s operates 23 locations – 18 in the Cleveland, Ohio area and 5 in the Chicago, Illinois market – supported by two distribution warehouses, a food production facility, and a corporate office located in Warrensville Heights, Ohio. The culture is rooted in an associate‑first philosophy, placing a strong emphasis on the well‑being, development, and quality of life of every team member.

Store Diamond Standards

• Professional Appearance – Ensure you present yourself, your team, your products and your department in support of the brand.
• Acknowledge – Acknowledge customers with a smile and eye contact.
• Evaluate – Continuously evaluate store conditions using the 5‑Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.
• Thank – Thank each other for a job well done to reinforce positive behaviors and attitudes.
• Engage – Engage customers when appropriate.

Responsibilities

• Prioritize daily work based on varying business needs.
• Acquire and share knowledge of the Deli Department.
• Coordinate product orders using effective pars and planning.
• Collaborate with team members to complete daily tasks, including scanning and recording shrink, order writing, stocking, rotating, and merchandising.
• Monitor and maintain all food handling and temperature standards.
• Attend required corporate meetings and training classes.
• Comply with all personal and food safety company standards.
• Perform other duties as assigned.

Qualifications

• Excellent written and verbal communication skills.
• Compliance with all company policies and standards.
• Demonstrated sense of urgency and ability to work independently to achieve daily tasks.
• Able to work with minimal supervision.
• Production‑driven with the ability to work continuously on repetitive tasks while standing.
• Ability to frequently lift and/or move up to 50 lb.
• Willingness to work the number of hours required to meet company objectives, including occasional additional time.
• Availability for a non‑traditional five‑day work schedule, including Saturdays, Sundays, and evenings.
• Occasional exposure to extreme conditions, hot or cold.

Benefits

• Competitive compensation.
• Professional development and leadership training programs.
• Paid time off.
• Flexible scheduling designed to promote a healthy work‑life balance.

Schedule

• Monday‑Friday: 7 am – 8:30 pm
• Saturday/Sunday: 7 am – 7:30 pm
• 14–28 hours weekly