Deli Associate
About the role
Established in 1929, Heinen’s is a leading, family-owned grocery retailer known for its premium-quality products and outstanding customer service. Now in its fourth generation of family leadership, Heinen’s operates 23 locations – 18 in the Cleveland, Ohio area and 5 in the Chicago, Illinois market – supported by two distribution warehouses, a food production facility, and a corporate office located in Warrensville Heights, Ohio. Our culture is rooted in an associate-first philosophy, placing a strong emphasis on the well-being, development, and quality of life of every team member. We offer competitive compensation, professional development and leadership training programs, paid time off, and flexible scheduling designed to promote a healthy work-life balance.
- Professional Appearance - Ensure you present yourself, your team, your products and your department in support of our Brand.
- Acknowledge - Acknowledge customers with a smile and eye contact.
- Evaluate - Develop the habit of evaluating store conditions on a continuous basis using our 5-Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.
- Thank - Thank each other for a job well done to reinforce positive behaviors and attitudes to support your team.
- Engage - Engage customers when appropriate.
Responsibilities
- Prioritizes daily work based on varying business needs.
- Acquires and shares knowledge of Deli Department.
- Coordinates product orders using effective pars and