Deli Associate

Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service. With 23 stores (19 in Cleveland, Ohio and 4 in Chicago, Illinois), two distribution warehouses, one food production plant, and a corporate office in Warrensville Heights, Ohio, Heinen’s is an associate-first company that emphasizes quality of life through competitive compensation, professional development, paid time off, and balanced work schedules.

About the role

As a Retail Professional at Heinen’s, you will learn, implement, and master key components integral to the Heinen’s Brand and your success:

• Professional Appearance: Present yourself, your team, products, and department in support of our Brand.
• Acknowledge: Greet customers with a smile and eye contact.
• Evaluate: Continuously assess store conditions using our 5-Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.
• Thank: Reinforce positive behaviors by thanking team members for a job well done.
• Engage: Interact with customers when appropriate.

Responsibilities

• Prioritize daily work based on varying business needs.
• Acquire and share knowledge of the Deli Department.
• Coordinate product orders using effective pars and planning.
• Collaborate with team members to complete daily tasks, including scanning and recording shrink, order writing, stocking, rotating, and merchandising.
• Monitor and maintain all food handling and temperature standards.
• Attend required corporate meetings and training classes.
• Comply with all personal and food safety company standards.
• Perform other duties as assigned.

Requirements

• Excellent written and verbal communication skills.
• Compliance with all company policies and standards.
• Demonstrated sense of urgency and ability to work independently to achieve daily tasks.
• Able to work with minimal supervision.
• Production-driven with the ability to work continuously on repetitive tasks while standing.
• Able to frequently lift and/or move up to 50 lbs.
• Able to work the number of hours required to meet company objectives, including occasional additional time as needed.
• Able to work a non-traditional five-day work schedule, including Saturday, Sunday, and evenings.
• Occasionally exposed to extreme conditions, hot or cold.

Schedule

Shifts may vary between 7:00 AM – 4:00 PM, 8:00 AM – 5:00 PM, 9:00 AM – 6:00 PM, 10:00 AM – 7:00 PM, or 11:30 AM – 8:30 PM, with approximately 30 hours per week. Schedules are biweekly for better work predictability.

Benefits

• Retirement Plan: Company-sponsored 401k plan for eligible full-time and part-time associates, with a 5% company match.
• Healthcare Benefits:
  • Medical and Pharmacy coverage for full-time associates.
  • Flexible Spending and Health Savings Account options, as well as Commuter Benefits.
  • Company-provided Dental and Vision coverage for full-time and part-time associates.
• Paid Time Off: Includes paid sick time.
• Insurance: Company-paid life, short-term, and long-term disability insurance.
• Work-Life Balance: Flexible schedules and biweekly scheduling for better predictability.
• Growth and Development: Daily professional development and leadership opportunities for all associates.
• Wellbeing: Company-provided associate assistance program and Family, Parental, and Personal Leave options.