Defense Travel System (DTS) Administrator (#CJ)

About the role

At Tamayo Federal Solutions (TFS), we believe great missions are accomplished by great people — those with the right mindset, integrity, and drive to grow. As an SBA-certified 8(a), Woman-Owned Small Business, TFS delivers high-impact, mission-focused solutions for federal customers nationwide. You will support Program Executive Office, Aircraft Carriers (PEO Carriers) at the Washington Navy Yard as the senior Defense Travel System administrator and primary resource for travelers, managers, and program staff, ensuring travel documents, lines of accounting, user access, training, and voucher audits are accurate, timely, and compliant with Department of Defense travel requirements.

Responsibilities

• Provide Defense Travel Administrator (DTA) and Tier II help desk support, including reviewing travel orders and vouchers.
• Serve as the primary point of contact for PEO Carriers travelers and managers regarding the use, administration, and maintenance of DTS.
• Develop and maintain PEO Carriers local travel business rules, procedures, training materials, and associated guidance.
• Process travel orders and vouchers and assist travelers with creating or correcting these documents as needed.
• Serve as a Financial Defense Travel Administrator (FDTA) by creating, managing, editing, and rolling over lines of accounting across fiscal years.
• Coordinate with supporting commands that provide direct lines of accounting and work with Comptroller staff to correct and maintain LOAs.
• Create and manage traveler and user profiles, ensuring appropriate system access, roles, and permission levels are assigned.
• Troubleshoot rejected, returned, and other problem travel documents and provide timely resolution to users.
• Manage the site DTS local help desk and track recurring issues, resolutions, and user support needs.
• Develop and deliver DTS training through lectures, over-the-shoulder instruction, and one-on-one assistance for DTS users and operators.
• Conduct a 100 percent audit of PEO Carriers travel vouchers from the prior year to assess compliance with government travel standards, efficient use of travel funds, and overall policy adherence.
• Communicate findings, risks, corrective actions, and project status to the customer and senior staff through clear oral and written reports.

What success looks like

Success in this position means delivering high-quality, mission-ready work while demonstrating professionalism, accountability, and collaboration. The ideal candidate brings the right combination of technical capability, sound judgment, attention to detail, and commitment to supporting customer and company objectives. In this role, success also means providing responsive DTS support, maintaining accurate user and accounting data, resolving travel document issues efficiently, delivering effective training, and ensuring travel vouchers comply with applicable government standards and policies.

Requirements

• Active DoD Secret security clearance or eligibility for a Periodic Reinvestigation.
• U.S. citizenship is required.
• Subject matter expert-level knowledge of DTS implementation, administration, facilitation, and user support.
• Demonstrated experience administering DTS, including travel orders, vouchers, traveler profiles, local help desk support, system access, permission levels, and lines of accounting.
• Strong written and verbal communication skills across organizational functions and levels, with the ability to optimize information flow and recommend knowledge management solutions.
• Excellent coaching, consultative, and communication skills, including the ability to deliver training and provide one-on-one user support.
• Outstanding interpersonal skills, including providing constructive feedback, facilitating meetings, interviewing candidates, delivering training, and presenting oral or written project progress reports to customers and senior staff.
• Ability to build productive relationships, facilitate change, and motivate colleagues and customers to apply continuous improvement practices.
• Strong creative thinking, problem-solving, and systems-thinking abilities, with an action-oriented and results-focused approach.
• Ability to establish goals, prioritize multiple objectives with competing deadlines, and manage continuous improvement projects.
• Advanced proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, Project, and Outlook.
• Ability to work full time onsite at the Washington Navy Yard in Washington, DC.
• Ability to meet federal employment eligibility requirements (TFS participates in E-Verify).

Qualifications

• High school diploma or equivalent.
• 5 or more years of DTS subject matter expert experience.
• Prior DTA experience supporting Flag Officers or members of the Senior Executive Service (SES).
• Prior program office support experience, preferably within a Department of the Navy environment.
• 5 or more years of experience with U.S. Navy correspondence.
• Additional proficiency with Microsoft Office Suite or equivalent productivity software.

Benefits

• 401(k) with matching
• Medical, dental, and vision insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Employee training and development programs
• Referral program
• Career growth and advancement opportunities
• A collaborative, mission-driven company culture

Pay

$85,000.00 - $95,000.00