Defense Mission Lead

About the Role

Armaments Research Company (ARC) is a technology company dedicated to bringing real‑time situational awareness and battlefield logistics capabilities to the warfighter. The Defense Mission Lead will act as the primary face of ARC for key defense customers, managing program execution, onsite technical integration, and strategic growth of ARC’s AI‑Enabled Weapons Sensor (AEWS) and related IoT devices.

Responsibilities

• Serve as the primary point of contact for designated defense customers, managing the full lifecycle of deployments—from planning through sustainment—to ensure alignment with customer priorities, contractual requirements, and company strategic goals.
• Own and drive program timelines, risk‑mitigation strategies, and customer reporting requirements in coordination with internal cross‑functional teams.
• Support contract execution, including milestone tracking, deliverables management, and compliance with program requirements.
• Lead onsite integration of ARC systems, collaborating with engineering and support teams to ensure successful technical performance.
• Represent ARC at field exercises, testing events, and technical integration forums.
• Translate customer feedback and operational needs into actionable insights for product and engineering teams to inform the product roadmap and feature development.
• Identify and cultivate opportunities for follow‑on sales, use‑case expansions, and broader adoption of ARC technologies.
• Build and maintain trusted relationships with end users, acquisition officers, and unit‑level leadership to ensure mission alignment and long‑term success.

Qualifications

• Bachelor’s degree required; advanced degree preferred.
• 5+ years of experience in defense operations, technical program management, or military‑focused customer success.
• Prior service in the U.S. military or direct support to DoD customers strongly preferred.
• Proven experience managing complex deployments or fielding of technical systems in a defense environment.
• Understanding of defense acquisitions and ability to grow existing business and revenue streams adjacent to existing deployments.
• Active security clearance or ability to obtain one; position requires access to restricted information and facilities protected under U.S. laws and regulations (NISPOM).
• U.S. citizenship required to meet federal government security screening requirements.
• Willingness to travel regularly to customer sites, including austere or field‑based locations.

Skills

• Exceptional communication and stakeholder‑management abilities.
• Experience interfacing with engineers and technical staff to understand and relay technical issues in real time.
• Bias for action and ownership.

Benefits

• Equity options
• 401(k) plan
• Employer‑paid medical, dental, and vision coverage
• 12 paid holidays plus a flexible PTO policy