Deep Cleaner

Responsibilities

• Adheres to all departmental and property policies and procedures regarding guest service standards.
• Deep cleans guest rooms, hallways, and service areas according to established standards and procedures.
• Ensures guest rooms and public areas are clean, organized, and attractive.
• Reports any safety issues to the Housekeeping Supervisor or Executive Housekeeper.
• Attends all regular departmental meetings as well as other related meetings as scheduled.
• Follows established protocol when entering and cleaning guest rooms.
• Maintains a list of rooms/areas that have been deep cleaned.
• Restocks Housekeeping Deep Cleaner cart with guest supplies and cleaning solutions.
• Reports damage, improvement, or repair issues in the guest rooms or hotel area to the appropriate Housekeeping Supervisor or Executive Housekeeper.
• Responds to reasonable guest requests or places guest in contact with the appropriate person for assistance.
• Maintains strict confidentiality in all company matters.

Requirements

• High School Diploma or equivalent and six (6) months of previous cleaning experience preferred.
• Must have effective written and verbal communication skills; must be able to speak and understand English.
• Must have good customer service skills.
• Must have strong time management skills and the ability to maintain an acceptable pace and quality of work.
• Able to identify circumstances or incidents that require the notification and/or approval of others.
• Able to learn predefined protocols for carrying out cleaning tasks.
• Able to follow verbal directions.
• Able to evaluate the quality of guest area cleanliness.
• Must be able to perform the physical essential functions of the job.
• Must be able to work flexible hours including evenings, weekends, and holidays as business needs dictate.